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17.01 Will Not Open On MSI Netbook



9:50 pm on Dec 17, 2012 (gmt 0)

Setting-up a friend's new MSI netbook however Firefox installs but will not start stating the reason APP CRASH

Internet Exporer 9 works ok

Google Chrome works ok

Tried Firefox 16 and it crashes as well.

Anyone with any ideas?


3:07 am on Dec 18, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

Download a Portable Apps (dot-com) version known to be stable like 4.0.x and try. No installation required - will run from a thumb drive.

ftp://ftp.mozilla.org/pub/firefox/releases/ has the versions in between (4-17).


3:30 am on Dec 18, 2012 (gmt 0)

WebmasterWorld Senior Member leosghost is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

If you don't want to go the portable apps route( I like portable apps too ;)..Download and run this "appcrashview" [nirsoft.net...]
might shed some light for you ..may well tell you why FF 16 is crashing on install..

Probably worth most people taking a look around Nirsoft ( if they don't know it already ) lots of very useful free ( and very well coded ) things in there..

If you are setting up a new box..and are "into" portable apps ..you can also look at [cameyo.com...] ..freeware application virtualization..even works on win 7 64 and win 8.."roll your own" portable apps..:)

HTH :)


1:18 pm on Dec 18, 2012 (gmt 0)

Thanks for those suggestions, I'm trying to wrap my head around those links Leo!

Anyway, I decided to do a system restore and Firefox worked, one by one I re-installed the few bits and pieces he wanted and when I installed Prevx it crashed, removed Prevx and it worked again.

I've never had an issue with Prevx before nor have I installed 17.01 on any of my systems...anyone else had this problem?


10:48 pm on Dec 18, 2012 (gmt 0)

WebmasterWorld Senior Member dstiles is a WebmasterWorld Top Contributor of All Time 5+ Year Member

I tried prevx several years ago on a windows 2000 server and it was a disaster. Obviously that was an old version and newer ones may be better.


3:16 pm on Dec 19, 2012 (gmt 0)

I have Prevx installed on many machines and it's never given me any problems plus it's a fantastic bit of kit to use when presented with a machine riddled with all sorts of garbage.

I'm puzzled as to why both 17 and 16 are crashing since most of my office equipment now have 16 and all running Prevx without any problems...hmmm


5:36 pm on Dec 19, 2012 (gmt 0)

A response from Prevx:

I have been informed that this is a known issue.
As we are currently in the process of migrating all of our user base over to our new product with Webroot (Webroot SecureAnywhere), our developers are not going to be adding FireFox 14 compatibility to Prevx.


7:00 pm on Dec 22, 2012 (gmt 0)

5+ Year Member

From the Prevx website:/freescan.asp#systemreq:
Fully compatible with the following Operating Systems and Browsers:
Windows 2000, XP, 2003, Vista, 2008, Windows 7, 32 & 64bit.
Internet Explorer (versions: 6/7/8), Mozilla Firefox (versions: 1/2/3), Google Chrome (versions: 2/3), Opera (versions: 9/10)
We are not impressed.
But, then, we don't run Microsoft s/w anyway...

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