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3.6.12 Forgetting Passwords - What's Happened?

   
6:17 pm on Nov 15, 2010 (gmt 0)



I switched on my Win Vista with Firefox 3.6.12 this morning and it's forgotten some of my regularly used passwords for sites such as AdSense, Britannica and Statcounter yet WebmasterWorld and others seem unaffected.

I've not done anything, nothing new added or deleted, therefore anyone with any ideas as to what may have happened?
6:39 pm on Nov 15, 2010 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Did you go into Tools->Options->Security->Saved Passwords and click "Show Passwords" to see if they're physically missing or not?

I had an odd thing like that happen the other day and it was the auto-fill feature, not the passwords, messing up. Sometimes hitting reload did the trick, others I had to hit the down arrow in the user ID field to trigger the password.

Also, watch your status bar, passwords to seem to auto-fill only after the page is fully loaded and functional. If something is stopping the page from completing, it could impact the appearance of passwords.

Let me know if you figure it out.
7:33 pm on Nov 15, 2010 (gmt 0)



Did you go into Tools->Options->Security->Saved Passwords and click "Show Passwords" to see if they're physically missing or not?


Empty, not a thing!

This is strange, I'm logged-in to WebmasterWorld yet there's no password...now I'm puzzled.

I've just tried logging-in to Statcounter again and no autofill for the password however the user name is there.

Everything was working ok yesterday.
7:41 pm on Nov 15, 2010 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Sounds like it's time to restore a backup of that file, assuming you have one.
7:42 pm on Nov 15, 2010 (gmt 0)



Ok...problem resolved with a re-boot!

All passwords have returned therefore what could have caused that?
9:18 pm on Nov 15, 2010 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



If the password file was locked by another file (perhaps the previous version of the software?) and couldn't be unlocked, or a DB server task was down, or something of that nature. Rebooting resets all the file locks and resets all background tasks.

Rebooting is easily one of my first "go-to" fixes before I start digging into other potential causes.
 

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