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Issues / Caveats on changing registrar

11:54 am on Jun 6, 2018 (gmt 0)

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Our domain reseller closes his account at Enom and wants to transfer all his customers' domains to a smaller registrar (which we have never heard of).

We are considering opening our own account with Enom or tranfering to an existing account at GoDaddy.

We have never transferred a domain. Is that a risky procedure in terms of:

1. Downtime
2. Being denied a transfer
3. Loosing a domain
4. Think we cannot think of now but others may have experienced.

12:17 pm on June 6, 2018 (gmt 0)

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Pretty much an every day occurrence, thousands of times a day I imagine, and no loud wailing from the aggrieved masses. In other words "not to worry", so long as you employ all the ordinary and usual measures of safe online business practices.

There should be no or little downtime if you aren't changing nameservers.
9:28 am on June 7, 2018 (gmt 0)

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It might sound obvious, but be sure
- that you are really the owner of the domain name (and not your host).
- that your contact information (email) are accurate, some registrar obtain authorization to proceed to a transfer by contacting the registered owner by email.
- pay attention to the authorization code that the registrar will show you, you need to input it to validate the transfer.
- when you fill the form for the transfer, verify that there is not an option for "parking domain", You want to be sure that the transfer keeps your DNS.