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Dell Loses Control of a Support Domain

         

engine

4:51 pm on Oct 26, 2017 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



One of Dell's support domains used to help customers recover from malware was lost for about a month, and worse still, during that time, it may have hosted malware.
Obviously, that malware payload is not going to help those already in trouble.

It's not quite clear what happened, but most likely someone failed to renew the domain.
Doh!
[krebsonsecurity.com...]

Most of us here know that renewing is way up there on the priorities list.

mack

1:54 am on Nov 9, 2017 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I bet everyone assumed it was someone else's responsibility to oversee the domain administration. Perhaps this will be a lesson.

Mack.

piatkow

11:04 pm on Nov 9, 2017 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Seen it happen with software. Somebody at a departmental level acquires something and the appropriate admin department never has ownership.

I could be wrong but I would be willing to bet good money that this was the case here.