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Strange problem with custom name servers resulting in traffic lost

6:20 am on May 1, 2013 (gmt 0)

Full Member

10+ Year Member

joined:June 26, 2008
votes: 5

I have a problem with one of my sites. I used to have custom name servers for a few years - ns1.mydomain.com and ns2.mydomain.com.

On April 15 the custom name servers stopped working for some reason and since I was on a vacation then I was able to fix that 2 weeks later by replacing my custom name servers with the generic ones I got from my host. My traffic went significantly down though. Right now the site works but when you search for "main keywords" in Google this is what comes up:

Click here to proceed. Error. Page cannot be displayed. Please contact your service provider for more details. (11)

Have someone else have experienced such a problem? My hosting tells me my custom names of ns1.mydomain.com and ns2.mydomain.com have never worked but that cant be true because I had them working since 2009 and suddenly in April they stopped working.
10:39 pm on May 2, 2013 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 31, 2005
votes: 0

Is the click here what is shown in the results as a snippet? If so that's what Googlebot got the last time it visited and you just have to wait for it to revisit.
You might also want to use the Webmaster Tools and Visit as Googlebot to check to see if there are any outstanding issues.