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Auth code not working from Moniker

Now Moniker site itself is inaccessible

   
8:16 pm on Mar 1, 2012 (gmt 0)

10+ Year Member



With Moniker recently being sold to someone else (again) I am having problems with the AUTH codes in transferring domain names to someone else even if they sell. This is a complete mess because ever since they sold the first time you could not get a real person on the phone to do anything. I guess now my only option is to move my domain portfolio to GoDaddy or somewhere else. I have tried and tried to have the buyer use the auth code and it still does not work.. I am not sure what to do.
4:34 pm on Mar 2, 2012 (gmt 0)

WebmasterWorld Administrator webwork is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Tictoc, "the Moniker experience" just keeps getting better.

I'm unable to login. Unable to access their server.

Oh, wait, 3 minutes later I'm connecting . . maybe . . slowly . . Nah. 30 minutes later same issue persists. 40 minutes. Is this any way to run a domain name registrar service? Argh.

My faithful and helpful account rep, HK, assures me this is just a hiccup and that the acquiring company is actually doing a good job of sticking to announced plans for improvements, including some authorized hires for customer service.

We'll see.

Tic . . Toc . . Tic . . Toc . . (jk tictoc)