joined:Oct 23, 2006
I'm at my wits end and wondering if anyone here can help or advise. We're in the midst of moving our website from a shared environment to our own dedicated server and have been working like mad for weeks to get the move done. Finally we're able to pull the trigger and change the DNS settings at Network Solutions and now we're unable to reassign the domain(s). We've registered the new nameservers and can reassign other non-essential domains (not on our current shared host) but when we try to reassign domains pointing to our current shared host - they won't "stick". The online interface says it's done but when we log out and log back in it shows no change. Having spent hours & hours on the phone with Network Solutions support we finally got a rep. with some moxy and when we sent screen prints they finally believed and confirmed they have an internal problem. My issue is that we started this official "service request" with them on Friday and we're now being told that our DNS changes will need to be "pushed" through by their top techs that won't be back in until Monday. We need it done before Sunday night.
Long story to ask - has anyone else had these types of problems with Network Solutions? Any suggestions - it's only the domain names currently pointing to our current shared host that won't accept the DNS changes? Is there someone with Network Solutions with some pull that can help. I really thought Network Solutions was supposed to be the best... not anymore.