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Zoneedit won't respond

9:50 pm on Jan 18, 2011 (gmt 0)

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ZoneEdit support is not responding to my question and therefore I cannot login to their system to make the necessary changes.

The ip-address of our web and mailserver has been changed by our ISP and I need to make urgent changes to the ip address the domain points to.

Since I get no reply from ZoneEdit could I sign up to another DNS provider and and use there nameservers to have everything resolve correctly? the old IP address is no longer active.

Any suggestions?

10:51 pm on Jan 18, 2011 (gmt 0)

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WebmasterWorld Senior Member bwnbwn is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Sure as long as you can change the nameservers on the domain to the new one. Sounds like you need a new one anyway. I recommend dnsmadeeasy
4:08 pm on Jan 20, 2011 (gmt 0)

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I think ZoneEdit are involved in a massive account migration. Might be worth trying to login into

[legacy.zoneedit.com...] rather than www.zoneedit.com