I'm trying to find a new Registrar for my domain profile.
and decent support (i.e. not having to wait a day for response to email/phone).
123-reg in the UK never even responded to a query however fortunately I eventually worked out how to use their diabolical control panel.
Give namecheap a look inAgreed, very satisfied having 100+ names with them for past 5-6 years. Moved from GoDaddy due to some 'bad taste' practices back then--which they later fixed.