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Example: You are listed as
Doe, Inc. - Manufacturer of green widgets. Product catalogue, stock list and online order form.
Now you have expanded into widgets of other colors and want the listing to change accordingly. You submit the following update request:
The Best Widgets Anywhere - We manufacture widgets of high quality. The cheapest anywhere. Buy at our site.
This update request is going to be rejected out of hand (title not site/company name; promotional wording; first-person speech; no description of site content.) The only nugget of information in that dross - the change from "green widgets" to "widgets" - is very likely to be overlooked and not acted upon.
Better: submit a guideline-compliant title/description that contains the factual changes that you want.
Doe, Inc. - Widget manufacturer. Product catalogue, stock list and online order form.
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[edited by: Webwork at 7:48 pm (utc) on Mar. 13, 2007]
8. If a surfer sees a title/description mistake, a spelling error, a hijacked site, a parked page, etc., editors really appreciate being informed. Update listing can be used by anyone to report an error or a change that they may be aware of.
And no we didn't submit a spammy sounding listing, just something that accurately reflects our product/service offering now as compared to what it was 4yrs ago.
Any suggestions in this case?
Our listing doesn't include half the products we offer and is about 4years old. Tried to update it but was told it was "Good enough".
At a guess the editor was concerned for the length of descriptions not getting out of hand (we get a lot of submissions of businesses that "specialize" in a long list of items that's a PITA to summarize.)
You might have better luck if, instead of a longer, detailed list you try for an equally short list that summarizes the full list. For example, when the old products were "backhoes and bulldozers" and your new range is "backhoes, bulldozers, farm tractors, harvesters, ploughs, power tillers and manure spreaders", you could submit "earth moving and farm machinery".