Not sure if this is the most appropriate forum for this, but...
I volunteer for a national nonprofit organization as their webmaster. We want to add an "ask the expert" feature to our website. The way we see this working is users can submit questions (with photos, if needed), our experts will answer these questions, and the Q&A will be posted to a knowledgebase of archived Q&A's. I have looked at a few software/script packages that work along these lines. There is one feature we hope to have that I have not found, though. We want to have the users select the most appropriate topic category for their question. We will have different experts responsible for certain categories. When a question is submitted, ideally an email should be sent to the designated expert of that category to notify them that there is a new question waiting.
Does anyone know of a software script that does all of this?
Thank you!
