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Can't find 404s in page report!

New gig. Tagging seems correct, but page not showing in report.

         

skuba

3:36 pm on Sep 29, 2023 (gmt 0)

10+ Year Member Top Contributors Of The Month



Hi everyone. I got access to their Google Analytics and wanted to check instances of 404 errors. The 404 page title is "not found". When searching for it in the Pages and screens report it doesn't show the page at all. Everything else for the site seems to be tracked correctly. It's already GA4 and I see the tag firing, including page_view event. It's a webflow site so automatically all pages have the same tags.

What could be causing this?

Thanks

lucy24

5:28 pm on Sep 29, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I see the tag firing, including page_view event
This is obscure. Does the 404 page (and similarly the 403 page) have Analytics code on it? In GA settings, is there an option to ignore / not ignore pages with certain names? If so, I wouldn't be surprised if it were set to “ignore” by default.

I don't use GA, but I made sure to include the same piwik/matomo code on error documents as on all other pages, specifically so I could be alerted to blocked humans (whether intentionally or otherwise). I assume that's also what you want to do. But in the case of 404 (maybe also 410), do you have reason to believe humans are requesting nonexistent pages? It would only happen if there's a bad link, either on your own site (ouch!) or elsewhere.

If you're testing it yourself by intentionally requesting nonexistent pages, make sure GA is not set to ignore your own IP.

skuba

1:11 am on Sep 30, 2023 (gmt 0)

10+ Year Member Top Contributors Of The Month



Thanks. I have figured out. Just me not being so familiar with the new GA and forgetting to change from page path to page title search.