Webtrends questions

[mahlon]

When using Webtrends I have noticed new SE's are not showing up in the referrals, also platforms like XP/XPPro are not showing up.

Do I need to update Webtrends?

TIA:)

[jatar_k]

A very simple answer, yes.

There are some things it might not pickup but if you always keep it updated there shouldn't be too many problems.

[mahlon]

Thank you!:)

Moderator, you may kill this thread.

[Hannu]

Regarding new SE's you can add them in the keywords.ini file located in the WebTrends program directory.

Check this URL [searchengineforums.com] for how-to.

[skibum]

When it comes to confiuring the keyword file that has the engines listed at the top. AOL looks something like this:

Engine11=AOL NetFind

and the bottom part that corresponds to AOL looks something like this:

[AOL NetFind]
ID1=netfind
ID2=aol
ID3=americaonline
KeywordIndicator1=&query=
KeywordIndicator2=?query=
KeywordIndicator3=&search=
KeywordIndicator4=?search=

Is it correct that this keyword file would lump all referrals from domains containing netfind, aol, and americaonline into the AOL line of the search referrals chart?

From a search string, how does one determine what this:

KeywordIndicator1=&query=
KeywordIndicator2=?query=
KeywordIndicator3=&search=
KeywordIndicator4=?search=

part of the keyword.ini file should look like for each engine. How would that be determined from the aol search string below?

[search.aol.com...]

What should the entry look like?