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google analytics time zone change has no effect

change to time zone does not show in reports

         

holwebs

8:21 pm on May 30, 2006 (gmt 0)

10+ Year Member



I only signed up to analytics last week. A day later when I accessed Adwords I was asked if I wanted to change the time zone to GMT (I'm in the UK) which I did - but my reports are still displaying in the old time zone - I get a lull in activity between 16h & 23h. Has anyone else had this problem?

Petra Kaiser

10:22 am on Jun 2, 2006 (gmt 0)

10+ Year Member



You are right changing the time zone from the main page didn’t work from the beginning, there is an other settings page, where you may change the time zone for every site on analytics. That one works well.

holwebs

10:47 am on Jun 2, 2006 (gmt 0)

10+ Year Member



Where is this other settings page please? I can't find anything.

I've also now received an email from google support who say that there is a problem & that they are working on it.

Petra Kaiser

11:26 am on Jun 2, 2006 (gmt 0)

10+ Year Member



Between “show reports” and “remove” there is a settings link, then again there is a settings link where you may change things like time zone and more.

I use an other language so the exact links may be different

holwebs

11:47 am on Jun 2, 2006 (gmt 0)

10+ Year Member



Hi Petra,

I have already looked in the Profile Settings & there is nothing related to Time Zone. Maybe mine is different because I set it in Adwords. The google help states that you can only set it once & that it should affect all reports.

The email from google support says:

"Thank you for bringing this to our attention. We are aware that the timezone that you have selected in AdWords may not be reflected in your Analytics account and are currently working to resolve this issue. Meanwhile, your Analytics data will be displayed in Pacific Standard Time (PST). We appreciate your patience in the meantime."

Petra Kaiser

12:06 pm on Jun 2, 2006 (gmt 0)

10+ Year Member



“The google help states that you can only set it once & that it should affect all reports.” (smile)
Just an other task for the Google Quality Team.

holwebs

9:43 am on Jun 5, 2006 (gmt 0)

10+ Year Member



The Time Zone is now showing correctly on analytics so I assume they fixed something.