Server Access Logs

[murmy]

The company which manages our server is reluctant to show us our server access logs and awstats directory as it may cause instability.

What are the most important uses for reading your server access logs.

Can someone recommend a good program to compile the data?

[ColinG]

See if you can download the daily (or weekly or monthly) logs and process them on your Windows machine - Analog will run on your machine:

[analog.cx...]

See if you can get the error logs also - that will show problems beyond the log reports.

This should have no problems on their computer.

[tangor]

Are you able to see the access.log and error.log via ftp? If so find out the log rotation schedule and if they are archived for a day or week... then download and process on your personal machine. I use access to load my log files and run queries to generate reports.

If your host is not giving access to your own logs, I'd consider a different host... and tell 'em that, too.