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Google Website Optimizer should choose one version per user session

Now users see different pricing page on each visit of the page

         

nielsww

12:16 pm on Feb 27, 2009 (gmt 0)

10+ Year Member



We are testing multiple versions of a sign-up page. Each has a different pricing plan. During a single visit of our website a visitor will go to the 'original' version of the page (holding the redirect javascript just below the body tag) multiple times. It seems the google website optimimizer is redirecting the user to a different version of the test sign-up pages each time. We obviously would like the user to see the same version each time during the same session and maybe even during multiple sessions. Is this the default behaviour of the website optimizer and if so, can we make it set a cookie or something to fix this?

Thanks.

BradleyT

8:05 pm on Feb 27, 2009 (gmt 0)

10+ Year Member



In my experience website optimizer performs in the opposite manner. Once you see A or B that's all you will ever see even on different days.

Sounds to me like you have something not set up correctly.

nielsww

7:14 pm on Feb 28, 2009 (gmt 0)

10+ Year Member



In that case I will need to test it again. Thanks for the info.

nielsww

10:50 pm on Mar 1, 2009 (gmt 0)

10+ Year Member



I have double checked and the __utmx and __utmxx cookies are set and also not removed by the browser. The only thing I can think of that could cause the problem is the way I configured the Website Optimizer. The javascripts are installed correctly as the user is redirected and the visits (and conversions) are logged by the website optimizer. Here's my configuration:

Original: [secure.domain.com...]
Version 2: [secure.domain.com...]

When the page is called a querystring is always added which looks like this: ?lang=English&cur=USD&visitortype=consumer&reseller=&nt=

What am I doing wrong here?

nielsww

12:34 pm on Mar 2, 2009 (gmt 0)

10+ Year Member



I found out what the problem was. It has something to do with other javascripts that where on the page. On of them generated an error and the other script was the Google analytics script. Both the optimizer and analytics script created a new variable with the name pageTracker. Both where page wide declared which might be an issue? I renames one to make sure that is no longer an issue. Now everything works fine. Thanks for your help.