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Tracking flash events with Webtrends

         

ph20904

6:19 pm on Oct 30, 2008 (gmt 0)

10+ Year Member



We've added event tracking on a flash page and are using Webtrends SDC tags. However, the event variables are not passing. Instead the same page variable is being passed with any click within the flash page. Does anyone know why this is and how to we can fix it?

tonynoriega

7:33 pm on Nov 6, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



try this: [adobe.com...]

cgrantski

1:32 pm on Nov 7, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's not easy to answer a question this general without having access to the original flash file. I assume this is a flash application and not just a flash movie? If it's an application and you want to know about clicks that happen inside the application, the flash file itself has to be set up for it. Not sure you did that, or how. Each click in the flash app has to activate the SDC tag, AND has to pass information about the event.

As I said, with a general question, only general answers like this might be all you get, unfortunately.

The Macromedia doc is pretty good. WebTrends has stuff too, search on "MultiTrack."