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IP tracing

ip tracing analytics oscommerce

         

sjtalk9

6:13 am on Aug 2, 2008 (gmt 0)

10+ Year Member



Sir,
I have installed Google analytics in my website code to keep track of visitors. I have also a live help chatting software which gives me site visitor details to with their Ip's. Now I am watching that Google analytics is saying that someone visited my website and showing the place. Also my oscommerce tools show some ip online. While my live help software can't detect it so no ip also detected.

What is this matter? Why it is happening like this?

Regards,

ksumit81

6:42 am on Aug 5, 2008 (gmt 0)

10+ Year Member



Maybe it is due to some Proxy server where it is difficult to track the ip, you should consult the vendor who supplied you the chat software, or refer to the documentation.. sorry cant help you more than this..

maybe you have barred visitors from other countries on your website, see it also