G/Analytics random £0 value revenues

Has anyone experienced this recently

[webboy1]

We're having some real issues implementing the newest version of Google Analytics and I hoped some of you may be able to shed some light.

We used the old version of analytics for a while and used the e-commerce facility to track overall revenues. We wanted to upgrade this to allow us to record the individual product purchases as well. While getting the correct data for this we noticed the upgraded version of the analytics code, so went with it.

However, we are now seeing some strange outcomes. The vast majority of our sales are coming through and showing on the transaction reporting page as having a revenue value while some are coming through with £0 revenue values. As an example, this resulted in a 75% - 25% split yesterday. We've run countless tests of this but can't find a cause. It seems to be one of those situations where it should have 1 of two outcomes all the time i.e. it should either always work or it should never work.

We're continuing to test this, but I wondered if anyone had experience of these sorts of things happening and if so, what sorts of things did you look at in finding an answer? Again, we are continuing to look into it but are fast running out of ideas and hoped you might be able to help.

[cgrantski]

I have seen something similar - Everything looks just right for awhile, then everything looks completely wrong with data apparently missing. Sometimes, a month or two later, looking at those same numbers shows that they have changed and corrected themselves!

My solution has been to move away from GA to other solutions.

GA has a blog where they are supposed to post information about bugs and data failures but after a lot of promises about the blog being the answer, it hasn't been accurate as far as we can tell.

Life is too short ...