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Google Analytics - none of my accounts work?

Everything okay until Monday, Nov 27

         

netmeg

4:01 pm on Nov 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I've been playing around with Google Analytics, mostly with some of my own sites, and one or two smaller sites belonging to clients. Everything seemed to be working fine, I defined some goals, and got everything up and running, and then suddenly on Monday, the goals stopped tracking. We had sales and leads that day - they just didn't show in GA. It *did* show the visits and pageviews. Then on Tuesday, no goals, no visits and no pageviews for any of eight sites. Nothing.

I had also added two more highly trafficked sites on Monday, and as of this morning they still don't have any data of any kind, despite the fact that the status checker says the script is installed properly and they're receiving data.

So now I have ten sites over several accounts, eight of which worked okay until Monday and were completely dead by Tuesday, and now none of them are getting any data.

Meanwhile, I'm getting Welcome to Analytics emails all over the place for every account (because of the wonderful Google Account system, I have to set up separate accounts for each of my clients plus my company plus myself)

I've submitted a couple of requests for help, but not gotten anything back. Posted to the newsgroup. Nobody else seems to be having a problem, so it must be me, but darned if I know. If it weren't for the fact that everything else was working fine, I'd think I'd been booted out.

prouders

7:47 pm on Nov 30, 2006 (gmt 0)

10+ Year Member



try to send support request to this email Analytics Support <analytics-support@google.com>

I had same problem and they responded in 1 or 2 days only.

Thanks.

netmeg

9:19 pm on Nov 30, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Thanks, I have done that, twice now. Still nothing, and still no data in any of the accounts.