Log file formats

[hotsnot]

Hi guys ... here's a fun one:

I have a customer whose logfiles are all in Common Format (i.e. access, agent and referrer information are all in three separate daily files) as opposed to Extended Common Format (i.e. access, agent and referrer information are all logged together in one daily file).
Unfortunately WebTrends appears not to recognise the agent and referrer files and only takes the information from the access files for its reports. This has the affect that we're not getting and user agent info or referrer info in the reports (not good). We've switched over to Extended Common Format for future logging, but we're left with a load of historical logs that need to be analysed in full.
So the question is:
Is there any way to convince WebTrends to use the full log info from all three daily files?
Failing that, is there any software out there that can run on the log directory and combine the three separate Common Format files into one Extended Common Format file?

Cheers,

-d.

[cgrantski]

That's really weird. I used WebTrends for years in exactly your situation and it correctly analyzed everything in all three kinds of logs simultaneously. Have you opened the logs to see if anything is odd? Is Webtrends set to "auto configure" to the type of log file it finds? I assume these are Apache or equivalent and there are no internal field headers, and WebTrends has to figure out which field is which. Have you checked the WebTrends website Knowledge Base for the article listing the variations in order of fields that it works with? You're using WT LA 8.1 right?