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i have been an avid reader of ww forums for ages, and have now taken the plunge and registered (gosh!! ;-)
our site has been ranked at #4 for our chosen keyword in alltheweb/lycos for ages, until 3 weeks ago, when it disappeared from site.
we use insite select, so i checked in to our account, and it said there had been a fetch error, whatever that is, two days later this fetch error disappeared and i expected our site to reappear again.... but no joy.
many of our subpages rank v. well in all the web, and our home page is #1 in google, #2 in teoma and altavista for the chosen keyword, but we still remain out of site in alltheweb. (i stopped counting after #200 ;-)
my question is how can a site be dropped like that after being a consistent #4 for months? the insite select respiders every 48 hours, and between the time we were at #4 and the time we were dropped, we had made no changes at all to the home page (which continues to rank v.well in other engines), so it appears we have been dropped for a reason.
i have sent 4 mails to lycos and 1 to all the web, but with no answer
we have a unique IP and no dodgy cloaking/ spamming techniques
we run a family friendly travel guide
if anyone could shed some light, we would be eternally grateful
many thanks
I think this problem can be solve if we submit [oursite.com...]
What do you think?
don't know about that. our site was in there correctly for mysite.com/ and the next day disappeared.
i recently added two more pages to the insite select system and received a message that all 3 (in total i have 3 paid submits) will be live in the database as of 26.07 - maybe they had cancelled by old insite select (it hadn't run out) and are now putting all three urls in at the same time
welcome to webmasterworld as an active member ;-)
I am still waiting to get listed anyhow. Abrexa_UK has some age old pages in there, too. Fast is acting strange ...
an answer from the task team at alltheweb who have promised to investigate, as they are pretty sure the site hasn't been penalised.
THANK YOU alltheweb.
will keep you all informed
Yes, please update this thread when the issue is settled.
A "fetch error" sound like your server was down when the spider came by to check on your site.
So, no matter how long you'd been in the index, they thought your site was gone.
Fast is pretty quick about picking up new sites, so you'll probably be re-spidered and indexed
again within two weeks.
Jim
i wrote to fast, who replied within 5 days saying the task team would investigate and that they didn't think i had been penalised.
10 days later we are back in! and at #3 for our keyword (we were always #4).
GREAT CUSTOMER SERVICE fast!
lovely to know there are humans behind all the machinery
on wednesday last week we were back in (#3 for keyword). thursday back out again. friday back in (#2 for keyword - never been that high!). then saturday back out again??
since then we have stayed out. i think it is either the 'dance' - the time needed by fast to update their complete index (sort of like www2 and www3 at google), in which case we shall be back in within a few days (although it is taking a long time)... or there really is a bug, and after manually adding our site back to the index, it has for whatever reasons been dropped again.
interestingly enough, when our site was back in again for those brief periods, the top 10 was very different to when we are not in - which again leads me to speculate that it is just a matter of time (days) before fast does a big update. anyway, enough meanderings....
fingers crossed ;-) and if nothing has happened by wednesday i shall write back again.
any suggestions or thoughts anyone?
1st of all i did try adding the default extension (in this case index.html) but this didn't make a difference. our site was still out of the index....hmmmpf
so we wrote back to fast, and as of yesterday (4 days later) we are in the index, and hopefully in to stay!
hats off to fast for their customer service!
i actually use a relative link index.html or ../index.html and on the bottom of each page a complete url [...com....]
like i say at the moment we are in and looks like we are staying. this is the first time we have had problems like this with a proper crawler based engine, so i don't think the format of the internal links to homepage have a detrimental effect
maybe a fast bug?
If you use relative link using "/" or "../" or absolute link "http://www.mysite.com" or "http://mysite.com" then there will be 0 link to the index.html page. And hence Fast is removing it automatically. Of course, they shouldn't do this .. at least not with the paid URLs.
I guess this is some fast bug.
Anyhow - Jamie uses both: links to index.html and links to domain, so it does not seem to fit?
