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After emailing back and forth they finally agreed to put us back on the rev-share but without any resellers.
Do you think that is right? It isn't like the reseller is getting the item cheaper.
[edited by: eljefe3 at 1:33 am (utc) on May 5, 2007]
I still don't see why it would matter to them who it was. It just sounds like they don't want to pay out that kind of money.
I don't see anything on their affiliate page or in their agreement that excludes resellers.
May 4th - My Commission: $19.04 - Denied: $588.40
May 5th - My Commission: $40.60 - Denied: $354.62
May 6th - My Commission: $74.60 - Denied: $292.52
May 7th - My Commission: $35.84 - Denied: $314.68
May 8th - My Commission: $176.32 - Denied: $786.28
So in 5 days I made: $346.40 instead of $2,682.90
It is true that before they changed to a rev-share I would make about $30 per month from them and so making $350 in 5 days is so much better.
So I'm wondering if I should just let it go and be happy with the increase or raise a stink about it? I'm thinking if I raise a stink then they just might take away the rev-share again.
What would you do?
So now that a few days have gone by and I'm seeing most of the sales being corrected.
Please let me know.
And minutes later I get back:
I understand where you are coming from in terms of commissions, but he is clearly, and we have spoken with him, a reseller.
Now what do you think?
[edited by: eljefe3 at 1:01 am (utc) on May 23, 2007]
[edit reason] email quote paraphrased [/edit]
Q. Are there any restrictions?
A. We'd like everyone to promote ____. However, there are cases where we cannot allow certain sites to participate in our Affiliate Program. We will evaluate your application in good faith and will notify you of your acceptance or rejection. We may reject your application if we determine, at our sole discretion, that your site is unsuitable for the Program. Unsuitable sites include those that:
- Promote sexually explicit materials
- Promote violence
- Promote illegal activities
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
- Include "_____" or variations or misspellings thereof in their domain names
- Are oriented towards audiences outside of the United States
- Otherwise violate intellectual property rights
- Target resellers and/or otherwise have resellers constitute a significant portion of their sales
Why would they care if the buyer was a reseller? I would think that the more sales we push their way the better.
Maybe what I need to do is put code on my site to disallow these "resellers" from using my site and then see how they like it?
On their main affiliate page they say:
Our program consists of revenue tiers designed to keep our affiliates making top dollar in the industry, while still offering the 100,000ís of products that keep ___ customers coming back.
So they want people coming back but just don't use our site to do it and please don't be a reseller. I don't understand. All I see is that they have denied $5000 in commissions so far from May 1st through the 13th.
Maybe I should just be happy with $800 per month? That is still about $770 more than I used to make with their old affiliate program.
Even if resellers were allowed, I would assume that pre-existing customers would somehow be grandfathered in when they changed their program, so that they don't trigger a new obligation to pay exorbinant commissions forever.
I sympathize with your situation, but looking at it from the merchant's point of view, the problem really is that they're now showing 95% of your earnings as "denied". How can they expect affiliates not so see that as a slap in the face? The reporting should have been set up from day one to show eligible earnings only.
Does anyone else here think that companies should be able to grandfather current users from their affiliate programs?
If they are now offering 4% revshare, then that's what they should be giving you. Just because you have a valuable repeat customer doesn't mean your commisions should be any different than any other affiliates. In fact, you SHOULD be rewarded for sending them these repeat sales.
I feel angry just thinking about it! Personally, I would insist they play fair or else lose an affiliate.