CJ.com Network Quality-Not 100% Professional

CJ.com account terminated and reopened in 48 hours

[sangandhi]

I just wanted to make a note of an incident with Cj.com Network Quality.

I am a Cj.com publisher with a handful of sites in online dating, travel, investing, ecommerce and web-related fields.

They terminated my account thinking that I was running a subaffiliate network and promoting Cj.com advertiser links thru means other than links from my websites. This was before even checking the facts, and this decision was taken in a matter of 2 hours (In an email I told them that for one of my websites I had my own affiliate program-which they confused to be a sub-affiliate program for Cj.com links).

After explaining to them the details on email they reopened my account in 48 hours.

That they take a decision to terminate an account (a significant hassle for a webmaster, who has to remove all links-in my case spanning many hundreds of pages) without making sure that the termination is for the right reasons reflects an attitude not becoming of a professional affiliate network.

It is likely that I will not be adding new links from cj.com on my sites anymore (the existing links will stay).

Figured I will post this here for 1) good feedback to the webmaster community worldwide and 2) public feedback to cj.com.

Regards,
Sanjay

[Michael Anthony]

In general, ALL networks are just puppets of their merchants, and do very little to earn their money.

Direct deals are much harder to obtain, but much better for payment, tracking and just having a real relationship that works long term.

[davewray]

Sanjay....I can totally relate. I've been there before. You'd think as affiliates that produce good business for them...and making them money that they could treat us a little better than a bunch of dirty pigs. But no, they are a big network, and thus, feel that they can push around the "little" guy any way they want. There are other networks out there that look out for the little guy and pay very well...you just need to ask around :)

Cheers,
Dave

[Hiccup]

CJ is one of the worst networks out there. They have zero support and treat their affiliates like dirt. I try not to deal with them whenever I can.

[sangandhi]

Threads like this help merchants or advertisers(and I am one in another affiliate network) and publishers can make smarter decisions for their businesses.

It also tells cj.com and competing affiliates what they should and shouldn't (or can and can't) do to make themselves a better and more profitable company (and in the case of CJ, a public company, earn more money for their shareholders).

Working with individual merchants is great (and I work with some) but the whole point of mega affiliate networks like cj and linkshare and ad networks like adsense and adbrite is to remove this hassle of multiple agreements, emails, communications, checks, etc.

I give good points to adsense, linkshare and adbrite.

Sanjay