Question about CJ SmartZones

Please answer my question :)

[litmania com]

I've tried posting this question on the CJ discussion board and also sent it to support three times. It never gets accepted for posting and the support team never answer. So pardon me for asking it here...

If I use the SmartZones feature, do banners get removed automatically once I drop an affiliate program? Or do I have to remove them manually?

It's important, because I don't want to create several smartzones and then have to remove banners for affiliates I drop manually. With all the CJ merchants slashing their commissions, I'm already spending hours everyday on admin.

Thanks very much :)

N. Azam

[Drastic]

I checked an old smartzone I played with a couple of weeks ago, and it is still rotating banners for a merchant that has been completely deactivated from the CJ network.

They may automatically kick out of rotation if you actually drop the merchant, but I doubt it since they don't when the merchant is completely deactivated.

If you only rotate a few banners, you can drop one of your merchants and see if their banner stays in the rotation.

Couple of tips for contacting CJ:
They are very busy around the 20th of each month validating account balances and sending payments, try to avoid this time period.

Use "NEED REPLY PLEASE" in the subject of your email.

Be sure to email [e-mail].

Doing these things has enabled me to get a response the few times I have needed it.

[litmania com]

I think it's lousy that the SmartZones don't drop expired affiliate programs automatically. We're supposed to be living in the Year 2001.

Thanks 'Drastic'. Useful tips for contacting CJ :)