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I complained to Sprinks, they investigated and did credit us after about 14 days.
Still, they should put in place measures to prevent this in the first place. Their system does appear to be quite weak in this respect, and the problem could be fixed very easily.
to summarize, we were seeing bot clicks that were EASILY preventable. i brought this to sprink's attention, and they were more interested in making me happy than in fixing the problem.
but, that said, they STILL havent adequately compensated us for the abuse... we're talking 4 digits.
we've recently re-tested them anyway (looking for other options besides Overture) and the results have been equally poor. you'd think there would be incentive for these Overture competitors to get their act together, wouldnt you?
seoboy
It gets worse. We recently deposited money (today 3-18-02) for further advertising (it took over 16 hours during their work day -Monday-before are account was credited for our deposit. Once initiated a small amount was clicked on but despite the premium guide listings I purchased and maintained (top 5 in several areas-these were never ever posted. I received no because we were sent no traffic because of I believe either continued unfair practice by Sprinks personnel or because they are having severe technical difficulties.
So, in answer to your question-there are definitely qualifed customers at About, but there are definitely questionable practices occuring, and there are clicks that definitely shouldn't be happening.
We just started spending money at Sprinks again after we were credited the $300.00 but we'll have to give this site up if they don't get 'professional' and soon!