Welcome to WebmasterWorld Guest from

Forum Moderators: werty

Message Too Old, No Replies

Detaching From an Agency

Why is this not an option?

8:29 pm on Mar 24, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:Jan 13, 2004
posts: 67
votes: 0

I just joined a company as their inhouse SEM manager. We are leaving the agency they were with. Only one problem. Yahoo.

Yahoo SEM is the most unforgiving platform in the world. They do Google things with the finesse of MSN. Yes, I went there.

Is it too much to ask to allow us to take our account with us in it's entirety? Without losing our history? Yahoo, can you beg Google for the secret sauce there? All I have to do it click a button and I get all my Google accounts to myself.

This is just a dream I guess, but has anyone else found a solution to this problem?

3:33 pm on Mar 25, 2008 (gmt 0)

Moderator This Forum from US 

WebmasterWorld Administrator 10+ Year Member

joined:Dec 3, 2002
votes: 4

We had a similar problem when they switched over to Panama.

Supposedly they do not have the ability to move accounts around. When they automagically brought our accounts into the new system they made one of our clients the master account holder and gave them access to all of our other accounts. This obviously lead to some distress and distrust by our client. They were wondering why they were now buying advertising for XYZ.com (c:

Some explaining was required on our end. So we spent hours trying to fix this with our rep, and got nowhere.

Thanks Yahoo!

5:18 pm on Mar 26, 2008 (gmt 0)

New User

5+ Year Member

joined:Aug 12, 2006
posts: 17
votes: 0

While I agree that Yahoo is far, far behind, I am curious as exactly are you trying to do?

Why not just "take over" the existing account (i.e. get the logins, change the password, etc.) rather port over to a new one. This way, the account/history stays as is.

5:43 pm on Mar 26, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:Jan 13, 2004
posts: 67
votes: 0

higgins - if we stay with the account as is ... they get the benefits from the account. No offense to the agency, but I would just prefer to be in our own account.

I am just seeing if anyone has had the same problem, knows why the issue exists, and if anyone had a better solution than a) making a new account or b) keeping the account where it is as a part of a master account and just changing the password.

6:25 pm on Mar 26, 2008 (gmt 0)

New User

5+ Year Member

joined:Aug 12, 2006
votes: 0

Ah, it is part of the agencies master account... I know of agencies who don't use master accounts for that reason...

Not that you had the option here, but others can learn from your pain - a good lesson to those starting with an agency - insist that any existing Yahoo accounts remain outside of the the agency's master account or any new ones are not tied to it either.

7:15 pm on Mar 27, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member bwnbwn is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Oct 25, 2005
votes: 6

Holy smokes what a nightmare I would quit if I had to redo our account it would take me months.

Response That certianly makes it better I can live without the history.

[edited by: bwnbwn at 8:05 pm (utc) on Mar. 27, 2008]

7:30 pm on Mar 27, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:Jan 13, 2004
votes: 0

The nice part is we don't have to do it from scratch, they can load the account as it is, just without the history.

The solution I am checking with the agency on is:
1. creating our own account wit the import of keywords and ads
2. pausing the agency one keeping the old info intact
3. setting up a reports only login for us to that account to pull reports when we need them

It's not perfect, but seems to be the only self-service option that doesn't rely on us asking the agency for reports for the next year. It removes the possibility of my company making unwanted changes to the agency attached account, and gives us the data we need from our account. It also keeps us out of their other client accounts.

Maybe within a year Yahoo SEM will have the full detach option and it will save agencies and clients from this hell storm.

8:11 pm on Mar 29, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:Aug 1, 2000
votes: 0

Since Yahoo seems interested in open source lately, they should look at developers who built tools comparable to the Adwords Editor and distribute it for the Yahoo Search Marketing Platform. I'll bet they would see an instant increase in usage and spend!

Join The Conversation

Moderators and Top Contributors

Hot Threads This Week

Featured Threads

Free SEO Tools

Hire Expert Members