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They said we could use email to submit changes and they would make them. Does that mean I can use email to have them make changes on other accounts I don't manage?
Really... get real here... "submit changes by email"?
This is not pretty!
Even I’m unable to get the details on the account from past 2 days. Wrote a mail to customer support & got this reply
“We apologize for the inconvenience. Please know that we are aware of the issue and are currently working on resolving the problem. As there is currently no estimated date or time frame for the issue to be resolved. We sincerely thank you for your patience and understanding while we try to resolve the issue.”
Hope this problem get sorted as soon as possible.
And we all spend our money with Yahoo, why again?
Meanwhile Google has gained a percentage point in value.
Could Yahoo be a takeover target soon? More to the point, who would want them?
But their system is still working well enough to email and remind me to replenish my balance. I think I might save my money for MSN instead.
Desperate times call for desperate measures, so "Yahoo guys" I think things may be getting desperate!
Don't you know Google people are laughing their $$#@ off...
The REALLY bad news here is that the more Yahoo & MSN screw up, the less competition Google has and the more the blasted click prices rise!
And, as others have noted here, whatever happened to the idea of rolling back a buggy program to the previously functioning version while they work out the problem?
Yahoo has the crappiest big-time programming on the web. Bar none.
Not to be rude but the site/functionality was down for what? almost 3 days and that is all you can say?
I would of hoped for some sort of PR type response with some high level detail/comment on what happened as well as an apology.
If our site(s) were to go down our customers would want to know a bit more as well. Only fair you give us a bit more to tell them.
Having said that: I do want to thank you for letting us know it was up.