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Well this time I set my Category max at .60 cents and of course one of the keywords inside the category they said was set at 5.50 so my account was negative -$15 in a couple mins. Which make no sense since it should have been at .60 cents. Well not only that but I have two tranactiion out of my bank account for around $45 each because I accidentally hit submit button twice. Well I have the Active CC set when I submit the money but then swich to an inactive card because I don't like to be bill automatically when account hits 0. WELL I wrote to them about the account going past 0 and the keyword that was being charged 5.50 for. They said not only am I stuck with that but the card I specified for payment was inactive and so they charged be $90 dollars more. EVEN though my active card was charged for the $90. So they just took $90 from me and won't respond to emails.
Try calling and working it out again. I know the situation is a pain in the backside.