Forum Moderators: open

Message Too Old, No Replies

Overture account going negative

Anyone else having this problem?

         

digitalv

4:47 pm on Jun 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



For the last couple of days Overture has been taking a few liberties on my smaller campaigns and going significantly over budget. My core business hasn't had this problem, but I have a couple of small sites that I spend around $45 a day on (and have the budget set at $45 per day, $1350 per month).

For the last 3 days it seems like Overture has ignored this setting and spent upwards of $125 a day and when the balance ran out it didn't stop, just continued to go negative finally going all the way down to -$191 before the ads were automatically taken offline.

I called Overture and they waived the negative balance, but that still doesn't answer the question as to why the daily budget was ignored. Anyone else deal with this?

eWhisper

3:44 am on Jun 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think it was a system bug. Had a few small accounts spending monthly+ budgets in a few days.

The bug seems to be fixed and all refunds were pretty easy to get.