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can't login to overture for 3 days?

         

ptech

5:00 pm on Jun 24, 2005 (gmt 0)

10+ Year Member



Ok, I haven't logged in to Overture in several months. Now I need to get in to make some changes. For the past 3 days I'm getting a static page "System Temporarily Unavailable" when trying to log in (Foxfire browser) HTTP 500 - Internal server error - with IE. My username and password are correct because it says I'm already logged in when I try to enter my username and password again. I can't find a support email or phone number because you need to be logged in to get that info. Anyone know how to contact Overture?

werty

11:39 am on Jun 25, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Check your firewall settings. People seem to have problems with https and certain sites in firefox. I looked a bit using 500 server error, firefox and found a few discussions at various forums.

Just another tech question, are you using a Dlink Router? If so I had similar problems connecting to my works statistics on the company intranet, using vpn and a dlink router. Solution came from 2 weeks of emails with my tech team, hours of setup tests...finally spend $90 (CAD) on a linksys router.

PCInk

11:50 am on Jun 25, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Use IE, you'll get in straight away. I had to phone them after I could not get in after several days.

Using IE, straight in.

Apparently their latest update blocks Firefox giving a system down messge.

Overture: Most stupid move of any internet company I have probably EVER seen. (At least give a 'please use IE' message).

ptech

2:46 pm on Jun 27, 2005 (gmt 0)

10+ Year Member



Overture must have written a bad cookie on the day I tried to log in under IE and Foxfire. When I deleted my cookies from Foxfire and IE I could log in with either browser without a problem.