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Deep links aren't working

All clicks go to homepage

         

ggaippe

3:56 pm on Jan 20, 2005 (gmt 0)

10+ Year Member



I'm seeing the oddest thing. All the Overture network links to my Yahoo Store are going to the homepage only. None of the deep links to the actual product pages are working. I haven't changed the URLs on my 100 or so keywords. Did Overture change something?
I sent and email to Overture yesterday. No response yet.
Thanks in advance for your thoughts.

redzone

4:05 pm on Jan 20, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This is most likely a Yahoo Store problem.

if your destination URL's in Overture are configured like this:

http*//store.yahoo.com/yourstorename/
go into Overture DTC -> Precision Match
Select one of the listings, and click Modify Listings.
Select Modify/Edit Listing.
Copy and Paste the Overture Destination URL into a browser. If it redirects to your home page, you have your answer.

I assume you also have a Non Yahoo Store domain?
If the 404 redirect is happening, then change all of your Overture destination URL's to the Non Yahoo Store domain URL's...

ggaippe

7:22 pm on Jan 20, 2005 (gmt 0)

10+ Year Member



Redzone,
Thanks for the suggestion.
I tried it. Copying the current link (with store.yahoo.com/mystorename)from Overture keyword edit form into my browser takes me to the proper (deep link) page on my site, as does replacing the store.yahoo.com with mystorename.com in the Overture link to my site.

Curiously, my affiliates using "store.yahoo.com/mystorename" in their affiliate links go to the proper deep link page from their sites.

Did I understand your suggestion correctly?

I have been an advertiser on Overture since early in its GoTo days and never encountered anything quite like this.

ggaippe

7:40 pm on Jan 20, 2005 (gmt 0)

10+ Year Member



Redzone,
I see I've left out a major element in the explanation of what I'm doing. I apologize for that.
I have set up my PPC links in Overture with Yahoo Store affiliate links. This gives me a free and easy way to track activity from Overture (actually I do this with all my own links to my Yahoo Stores). So the links are actually http*//store.yahoo.com/cgi-bin/click?mystorename+
What I did at your suggestion was to replace the store.yahoo.com in the affiliate link with www.mystorename.com. Both versions worked properly when placed in my browser.
I could remove the affiliate link to my site, but then I lose the YahooStore affiliate tracking. Which wouldn't be all that bad under normal circumstances except that YahooStores affiliate sales are showing only half the conversions that Overture's Conversion Counter is showing. I'm assuming, Overture has to be wrong in the situation (I know how much product I'm selling), so I'm reluctant to remove the YahooStore affiliate link and lose that reporting function.
Again, thanks for your help.
Still no word from Overture.

redzone

4:38 am on Jan 21, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



ggaippe,

So, just pasting the Overture destination URL in the browser is not redirecting you to your home page, but clicking through an Overture ad does redirect to the home page?

That's one I haven't seen before in Overture. If that is the case, then Overture must be dropping some parameters when they do their internal redirect.

Have you tried clicking through one of the Overture ads, and stopping your browser before it does the 404 redirect, to see what Overture is actually passing?

ggaippe

8:26 pm on Jan 21, 2005 (gmt 0)

10+ Year Member



Just to wrap this thread up: I got a phone call and an email from Overture yesterday. Their suggestion: Turn off the Overture Tracking URLs. And it worked.
They said that their tracking URLs aren't for everyone and don't work with every host service.
So there it is, my deep links are working, but no tracking. Now I'm wondering how long this had been going on. As a rule, I don't click on my own links.

Thanks for your assistance.

redzone

5:06 am on Jan 22, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



ggaippe,

That's interesting that the tracking URL's would cause that problem.

We turned them off on all of our accounts in September, when the OVKEY parameter was incorrectly passing the canonical form of the keyword, rather than the bid form. (What a mess that was).. Overture corrected the problem, and we've been using the tracking parameters on newer accounts, but we haven't put any new Yahoo stores into action over the last couple of months.

Overture does have another level of tracking parameters, similar to GAW's internal tracking parameter to differentiate between content type clicks, but it won't pass the keyword (Which you can hard code into your destination URL in DTC)..

The parameter is called "Enhanced Tracking URL", and it's formatted like:

http*//www.yourdomain.com?id={ovmtc:standard:advanced:content}

The values after ovmtc are configurable and you could use:

http*//www.yourdomain.com?id={ovmtc:1:2:3}

When the click occured:

Standard (Precision) Match would pass: http*//www.yourdomain.com?id=1
Advanced (Precision) Match would pass: http*//www.yourdomain.com?id=2
Content Match would pass: http*//www.yourdomain.com?id=3

Again, not sure if ETU's will work with Yahoo store destination URL's either.

What's funny is that Overture is a Yahoo owned company. You would think that they would eliminate conflicts like this, to make their offered technologies seamless?