Kicked off of Overture

[iblive]

I was notified by Overture recently that our site and all listings were removed from their site. The reason given was that "Overture does not allow pay-per-click search engines to advertise in our listings."

We have a site that allows users to chat live with experts in various categories. The experts login to the backend of our site and pay for the ability to chat with these users (potential customers). The experts pay on a pay per chat model.

Apparantly Overture has a problem with the way my advertisers pay to be on my site. I read and asked if this was in their Terms and it was not. To top it off, the person I dealt with from Overture was somewhat rude about it. They simply said "It is not published in our terms, it is an internal thing."

Anyone else have a similar experience or know anything about this? Needless to say, I was not pleased.

[blaze]

If it's important to you, call back agressively and try to escalate to a manager .. it could just be a mistake.

[iDKris]

i would definitely call back and if you don't get an answer you're looking for ask for a supervisor. saying it's not in the t&c and that it's internal is bs. are the terms you're paying for popular searches?

[iblive]

yes, the terms are very popular

[iblive]

I just talked to a different supervisor and got the same response. They will not list anyone who has pay per click on their site. They said if they find sites are doing this, they will remove them.

[iDKris]

that's messed up... i love the way overture manipulates everything (see my thread about them being 2 faced)

[blaze]

I guess I'd have to see the website. Obviously you can't advertise competition, but your model doesn't seem to be pay per click..

[iblive]

yeah, it doesn't seem to follow the model of a "pay per click search engine" but that is what they classify it as.

[webdiversity]

Sounds like a bit of click ****ing going on, so I'm with Overture on that one.

One sided stories never make for fair reading.