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Minimum Spending Problems on Overture?

         

cjustus

8:12 pm on Sep 12, 2002 (gmt 0)



Anyone else have this problem?

We're phasing out using Overture... Account had just over $0 in it at the end of July... And we were going to get charged to meet our minimum spending limit for July...

Turns out Overture didn't run their min spending charge process until Aug. 2nd ... In the meantime, we had one of our links click at $.06 ... After Aug. 2, they charged us about $10 to meet July spending requirements... our balance was something like -$10.00, and the ads went offline...

Just now, we received a notice saying we have been charged another $19.94 to meet minimum spending requirements for the month of August (because of the $.06 "activity" during the month)...

Am I being a whiner, or does this seem unreasonable?

Chris

Mike_Mackin

8:19 pm on Sep 12, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



1)Go to the dtc and remove yout credit card info.

2)Contact Overture
"There are a number of ways to get in touch with us here at Overture. For all advertiser inquires including client services, technical support issues, billing questions or DirecTraffic Centre® questions, please use our Support Request Form and choose the appropriate type of inquiry from the drop-down menu on the form."