We are built a client a website and all works fine everywhere apart from when the client accesses it through their network which is running ISA.
When they do this they get the message:
Network access message\
The request timed out before the page could be retrieved.
Error code 10060: Connection timeout
I suggested it was their networks problem and their IT team responded that it was our hosting connection, informing they had run a trace and brought back a broken link.
However I ran a trace through www.tracert.org and there was nothing broken.
Does anyone have any experience of this, i'm pretty sure it is not a problem my side but would appreciate any knowledge.
Thanks in advance.