Welcome to WebmasterWorld Guest from 54.167.46.29

Forum Moderators: phranque

Message Too Old, No Replies

Slow site speed in certain country

     
10:08 pm on May 14, 2009 (gmt 0)

Junior Member

5+ Year Member

joined:Aug 7, 2007
posts: 186
votes: 0


I have a site that is hosted on Dedicated UK server and the speed of the site is fantastically quick when I view it in the UK. The problem is when I view the site in South Africa it takes an absolute age to load certain sections of the site... I don't mean 20 seconds or so, I'm talking more like 10-15 minutes.

It uses a fair amount of PHP to talk to the Database but I'm still perplexed as to what can be happening.

We've spoken to both the developers and hosts and neither can shed any light on the situation.

Any ideas of what could be wrong or what diagnostic checks I can do to figure out the problem?

10:44 pm on May 14, 2009 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member tangor is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Nov 29, 2005
posts:6158
votes: 284


Your South Africa slow speed is from every ISP from there or just one tester? If one tester then have them try your site on a different system/isp (not theirs) to see if there's a difference. Otherwise that is a very interesting question!
11:11 pm on May 14, 2009 (gmt 0)

Junior Member

5+ Year Member

joined:Aug 7, 2007
posts:186
votes: 0


Unfortunately it's from a whole load of South African testers.
11:24 pm on May 14, 2009 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member tangor is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Nov 29, 2005
posts:6158
votes: 284


Create and serve a non-published STATIC HTML page. Send that URI to your SA testers. See if that loads quick (about 20-30k text). Rule that out before looking to see if php generated pages is the cause.
11:30 pm on May 14, 2009 (gmt 0)

Moderator from US 

WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Dec 10, 2005
posts:5551
votes: 24


Is it every page, or just certain pages that are slow?

Also, is it just your site or other sites in the UK that are slow for them?

11:44 pm on May 14, 2009 (gmt 0)

Junior Member

5+ Year Member

joined:Aug 7, 2007
posts:186
votes: 0


I shall ask my colleague in SA on Friday and report back... I do remember when I visited a few months back that all other UK sites were fine. There was one day where Telcom (the only telephone provider in SA) had issues with the Internet and only SA hosted websites could be viewed - all other worldwide sites couldn't... for around 4 hours!
 

Join The Conversation

Moderators and Top Contributors

Hot Threads This Week

Featured Threads

Free SEO Tools

Hire Expert Members