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Why Does It Take So Long To Submit Posts Here?

         

RedBar

11:55 am on Feb 15, 2015 (gmt 0)

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In general I can read this site without any problems however sometimes it can take at least 2-3 minutes for the post to be accepted, this is especialy noticeable with the first couple of posts in a day.

Obviously this is happening to others and that's why we sometimes get double/triple/quadruple posts. It's been happening for quite some time, in fact nowadays I usually have two windows open for WebmasterWorld, one for posting and one for reading.

Previewing a post I have no issue, it is simply the submit.

What's wrong?

netmeg

1:58 pm on Feb 15, 2015 (gmt 0)

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Yep, it's all over WebmasterWorld but particularly this forum. I've found that if you don't hit submit again but just wait it out, you don't get the duplicate posts.

ken_b

2:08 pm on Feb 15, 2015 (gmt 0)

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I haven't seen that issue at all.

Maybe this post will be the lucky one!

Edit to add: Nope, went right thru.

Another edit: And so did the edit!

aristotle

2:39 pm on Feb 15, 2015 (gmt 0)

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Maybe some moderators might want to take time to read a post before they let it go through. I know that Tedster once started doing this to my posts for a while after I posted something he didn't like. He did this for a week or so, until I regained his trust.

But I also think that the WebmasterWorld posting system is very slow sometimes too.

So there could be two ways that it can happen.

tangor

3:11 pm on Feb 15, 2015 (gmt 0)

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A mod did. I asked earlier and here;s the replty, which never seemed to chart on the active list:

[webmasterworld.com...]

avalon37

4:00 pm on Feb 15, 2015 (gmt 0)

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It does seem much worse lately; meaning posts usually take a pretty long time to go through.

netmeg

5:21 pm on Feb 15, 2015 (gmt 0)

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Ok, here's a question. What browsers are you all using? I use multiple screens and multiple browsers, but most of my WebmasterWorld activity usually ends up in the Firefox screen.

RedBar

5:56 pm on Feb 15, 2015 (gmt 0)

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Ah, so they do know that there is a problem. I always use Firefox for WebmasterWorld and, as I wrote, it is usually the first one or two posts of the day that seem to hang on with submit meanwhile I can always read any forum at full speed whilst waiting for my post to appear.

Yep, I realised awhile back not to re-submit otherwise loads of duplicates appeared therefore it has to be something with the submittal form however don't ask me to repair it, I'm useless with forms!

avalon37

6:00 pm on Feb 15, 2015 (gmt 0)

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It's the worst posting from my iPhone. Otherwise Chrome via desktop - still has issues from time to time.

not2easy

7:02 pm on Feb 15, 2015 (gmt 0)

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Work under the hood can take a toll on performance and with all the changes getting closer we're seeing sporadic side effects more often. Growing pains.

Best suggestion I have if you see you're a victim of duplicate post syndrome is to click the #Msg and report it so it gets cleaned up faster. It can take a lot longer if someone else has to find and report them before they can be removed and gives the server a tiny bit less to redo. :)

SnowLeppard

8:02 pm on Feb 15, 2015 (gmt 0)

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I would say that their smtp is slow at certain times of day. The script it having to wait for it. The resubmitting is compounding it.

tangor

8:39 pm on Feb 15, 2015 (gmt 0)

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most of my WebmasterWorld activity usually ends up in the Firefox screen.


I doubt it is browser related (FF here) as it occurs after the submit, and the cgi apparently has an insert to database lag... that's just a guess mind you!

I suspect this and some of the replies above need to be moved to another forum.

IanCP

8:43 pm on Feb 15, 2015 (gmt 0)

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I've experienced the problem on and off for years - one would assume that the mods would also experience it as well.

ADDED: If I experience a longer than usual delay? I simply click on:

Message accepted, autorefreshing to the new thread.

aakk9999

9:06 pm on Feb 15, 2015 (gmt 0)

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It is nothing to do with mods intercepting and reading posts. Slow posting happens to mods too and more so with opening posts of a new thread.

I suggest "Fire and forget (for a while)" when submitting and opening another tab for reading.

Admins are aware and it will be sorted.

[edited by: aakk9999 at 9:08 pm (utc) on Feb 15, 2015]

lucy24

9:08 pm on Feb 15, 2015 (gmt 0)

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I've found by observation that the delay is not really in "accepting" the post. It's in the next step: telling you that the post has gone through. If you open the subforum or Unread Posts list in a separate tab and refresh, you'll see your post listed as the most recent one, even while the Submit page seems to be hung.

RedBar

5:29 pm on Feb 16, 2015 (gmt 0)

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"Fire and forget (for a while)"


Is that what it's called? That's what I do.

If you open the subforum or Unread Posts list in a separate tab and refresh, you'll see your post listed as the most recent one, even while the Submit page seems to be hung.


Yep, I found that out quite some time ago that's why I usually have two tabs open however it still puzzles me as to why this should happen. Is it as SnowLeppard says an SMTP issue?

The strange thing is though, why would Preview work ok but Submit stall?

lucy24

8:00 pm on Feb 16, 2015 (gmt 0)

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why would Preview work ok but Submit stall?

Because only Submit involves that second wrapping-up stage. Preview does involve some interaction with the site-- it isn't just your browser-- but nothing has been permanently entered into a database.

All this is assuming that the whole site hasn't gone down while you were composing your post. Whole nother issue. "What do you mean you can't find 'webmasterworld.com'? You were there five minutes ago!"

tbear

8:11 pm on Feb 16, 2015 (gmt 0)

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All this is assuming that the whole site hasn't gone down while you were composing your post. Whole nother issue. "What do you mean you can't find 'webmasterworld.com'? You were there five minutes ago!"


Has happened, Lucy24...........

Thousands of web masters were observed wandering around aimlessly, on the streets..... ;D

lucy24

8:49 pm on Feb 16, 2015 (gmt 0)

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wandering around aimlessly, on the streets

[theoatmeal.com...]

incrediBILL

1:27 am on Feb 19, 2015 (gmt 0)

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If you just wait, it will always come back.

Hitting submit a 2nd time probably makes your situation worse, might cause a dupe even, not sure.

It's a problem caused by our backups holding threads temporarily while the software is trying to update.

Something I think I can solve, but it's risky, worse case we'll do backups more infrequently.