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3:22 pm on Dec 6, 2012 (gmt 0)

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WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Sorry about the glitch, we're back.

Thanks to the team for working on it.
3:24 pm on Dec 6, 2012 (gmt 0)

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Dont suppose the lost posts will be coming back?
4:25 pm on Dec 6, 2012 (gmt 0)

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WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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posts from about 2am to when we were off - sorry to say - are lost.

We moved pubcon.com to a new server last week. Webmasterworld will remain on this one. So I was cleaning up the server of left over bits and pieces. I did everything right by making a backup just before I made any major changes.

So I go into cpanel to clean up remaining stray ftp accounts and click "delete this user unix ftp account and home directory files?". Sure I say - I don't want stray files laying around after I am done. Turns out, that the ftp users home directory was somehow set to the doc root of the server. So not only did it delete the entire set of websites, it deleted my freshly made backup tar ball as well.

Then they get into backups and find cpanel has been throwing an error on nightly backups for two weeks because I'd moved Pubcon out and forgot to tell cpanel - and the nightly zips are probably glitched. So they are walking back through backups to find the last good one to restore. Then I get to do an upload of about 400k files to bring the system backup to about last monday. this while I am on the road at high level meetings.

Finally LW was able to restore last nights backup. Thanks LW.
6:38 pm on Dec 6, 2012 (gmt 0)

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WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Good job in getting most of it back.

It looks like everything after about 07:15 UTC today has vanished, and for the next 4 or 5 hours after that.
7:07 pm on Dec 6, 2012 (gmt 0)

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Phew! That sounds like an agonizing morning!

Posts from about 2am deleted? Probably just spam anyway! LOL.
7:14 pm on Dec 6, 2012 (gmt 0)

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WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Uhh, 2 a.m. server time is breakfast time here in the UK - prime posting time.
I wrote several thousand words this morning, and they all vapourised.
8:36 pm on Dec 6, 2012 (gmt 0)

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Google hacked us!
10:48 pm on Dec 6, 2012 (gmt 0)

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WebmasterWorld Administrator rogerd is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Easy mistake to make, just a week ago I caught myself nearly nuking an entire site when I went to remove the ftp account of a coder I was no longer using.

Glad almost everything came back!