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My Messages PNG blocked in firewall

     

Frank_Rizzo

5:53 pm on Mar 13, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I installed a new router a few weeks ago. Since then I noticed that the My Messages Icon (yellow triangle, Exclamation mark) was not being shown.

When I tried to view the source of the icon

[webmasterworld.com...]

I got the router blocked website page.

It turns out that if I set the router to Close IM Ports then the router will block based on keyword mymsgs. Any URI which has mymsgs in it will be blocked.

I don't know if others have this problem but it happens with this netgear router.

Frank_Rizzo

12:48 am on Mar 24, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I can't believe I am the only one with this problem.

It is impossible for me to read the 'my threads link'.

Any chance the filename could be changed?

m y m s g s.png

is the problem. Even just posting that filename without the spaces black holes me.

Fotiman

1:57 am on Mar 24, 2011 (gmt 0)

WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



Have you tried contacting Netgear? Sounds like their problem.

engine

12:17 pm on Mar 24, 2011 (gmt 0)

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Sorry to hear that.
I'm not sure changing the filename would even solve that. Could it be ad blocking software and seeing it as some kind of ad?

coopster

11:08 am on Mar 25, 2011 (gmt 0)

WebmasterWorld Administrator coopster is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Does the router's firmware require an update?

Frank_Rizzo

11:52 am on Mar 25, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's the way the router tries to prevent users getting around blocked IM ports. As a secondary blocking mechanism it looks for keywords. If it sees m y m s g s in the URI it totally blocks the page.

Found a solution in another place, which suggests adding a rule to ALLOW the banned name. Haven't tried it yet but it's one for the record, i.e. some routers blocking keywords: could drive webmasters crazy if visitors say "can't access a page"

Fotiman

1:22 pm on Mar 25, 2011 (gmt 0)

WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



If it were me, I would report that as a bug to Netgear. It sounds like their "solution" is buggy.
 

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