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Help! Can't get on WebmasterWorld with new computer

WW gets stuck when I'm on WiFi

     
11:24 pm on May 27, 2007 (gmt 0)

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WebmasterWorld Senior Member annej is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Ok, Here is the situation. I have a new Dell. For some reason when I'm on WiFi it's extremely difficult and usually impossible to get on certain pages on WebmasterWorld.

When I get on with ATT DSL directly everything is fine but once I use the wireless router it's a serious problem.

Interestingly only some of the pages on WW are a problem. I can get to the home page and to 'my threads' through my control panel. I can get to individual threads just fine.

But I can't go to the forum pages like 'Google Search News' or 'Webmaster Supporters Forum'.

Both my husband and I have spent hours trying to correct the problem. It seems to be in the wireless connection.

Can anyone help? I can't always use another computer.

12:52 pm on May 28, 2007 (gmt 0)

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WebmasterWorld Administrator jatar_k is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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being on wifi isn't specifically the problem as I am on wifi pretty much every day (and mine's pretty slow).

what exactly happens? Does it load forever, not do anything, give you an error of some kind?

3:40 pm on May 28, 2007 (gmt 0)

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WebmasterWorld Senior Member annej is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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We are pretty sure it is the wireless as the problem pages load find when we get on direct. We have eliminated so many things. We are sure it's the wifi.

What happens is that it seems to get stuck and never finishes loading. I'd just hoped someone here had experienced the same thing with a Dell and had a solution.

5:51 pm on May 28, 2007 (gmt 0)

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WebmasterWorld Senior Member rocknbil is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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First thing you do is download another browser and give it a go. FireFox is extremely lightweight, I'd start there. This can eliminate the browser as the culprit.

Then try this:

Start->Run
type cmd, press enter. This opens a DOS window.

Type tracert webmasterworld.com, press enter.

What this will do is show the route your request takes in getting to WebmasterWorld. The very last "hop" before it times out will be the problem.

If it completes the hop to WebmasterWorld, it's not the connection, it's the browser.

I had almost the exact same problem a few months back with Satellite. I could get to every site on the web except the one I needed to work on. It would go to the last router before the server and time out.

The "big D" offered a "free upgrade" to their new modem, and lo and behold . . . the problem did go away.

The bad news is I never got a definitive answer from anyone on exactly what the problem was or why it fixed itself. Because it died on the last hop, we suspected the ISP service of the host, but a new modem fixed it here. I would try working with your ISP and see if they can help you out somehow if it's not browser-related.

6:18 am on May 30, 2007 (gmt 0)

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WebmasterWorld Senior Member annej is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Feb 17, 2002
posts:3318
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Thanks, We tried your suggestions and that helped rule some things out, then we called for help. After over 4 hours on the phone with technical service to no avail my husband found info on a forum in a thread about the wlan card and was able to fix it in minutes. it looks like it might have been the power saver that caused the problem.
 

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