Forum Moderators: open

Message Too Old, No Replies

Anyone else having problem with stickies?

(Not sure if Problem Report works: I've never had a response or ACK.)

         

DamonHD

10:05 pm on Oct 25, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi,

Just lost a couple of days' worth of stickies without warning, and I'm not sure if I never saw some incoming ones (I was in the middle of helping someone with a site-vandalism/compromise problem and it all went quiet).

I *have* reported it on the "Report Problem" form, but as I've never ever had any ACK to anything I've submitted that way AFAIK I wonder if those reports are just dropping into /dev/null by accident at the moment. And I think reporting a possible problem with "Report Problem" on "Report Problem" would make my head hurt. %->

Rgds

Damon

Hawkgirl

2:49 am on Oct 26, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The Report Problem [webmasterworld.com] link is the best way to get an issue directly into the hands of those who can fix it.

DamonHD

12:24 pm on Oct 26, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi,

Still haven't had any actual feedback on this issue, which is unfortunate.

So I'm keeping the mailbox empty in the hope that I won't lose new stuff coming in.

This does reduce the utility of SM and WW of course.

Rgds

Damon

[edited by: DamonHD at 12:29 pm (utc) on Oct. 26, 2006]

DamonHD

12:30 pm on Oct 26, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Now I'm not being allowed into the "supporters'" area. Kewl...

Hawkgirl

2:03 pm on Oct 26, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Best bet is to check in with either engine or jatar_k - either of those guys will be able to look into things for you.

Brett_Tabke

3:29 pm on Oct 27, 2006 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



> reports

head down on important pubcon matters...the noncriticals have just backed up for a couple of weeks.

> sticky

Check your auto expiration settings. Left menu in sticky mail - stickymail settings. Old read messages and trashcan expiration default to 7 days I believe.

If it was a system sticky spammer - we do occasionally do an auto stickymail box sweep of some reported spam. One key press and anything in mail boxes matching a figure gets swept from all 300k stickymail boxes. There were 2 in the last 3 weeks that hit about 20k members. One was porn spam, and the other a join-my-spam blog spam,. You may have received notification of a sticky, only to find it was nuked by the spam sweep routine.

> supporters

Your subscription ran out and renewal failed so it auto-offed. I turned it back on for now since I know you probably were going to renew...