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Lastnight I was using my laptop and its battery went down so the laptop switched off. When I restarted it loads the window starting screen, however the place where it should ask the window password, it automatically displays a blue screen with DUMPING PHYSICAL MEMORY and some long hexadecimal code error and restarts itself.
I have very important data in the drive on which windows XP is installed i dont want to lose that. I think my windows has crashed.
Can anybody experience and fix this problem before ?
I tried to select LAST KNOWN GOOD CONFIGURATION but that doesn't make any difference.
My recommendation would be :
1) In the startup option of Windows (right click My Computer, advanced), disabled the automatic reboot upon memory dump
2) Next time you have a blue screen, identify the DLL or SYS file in the message.
if it's always the same element that crashes then you found your problem. Google the driver name and see what is the problem.
If you see almost random DLL or SYS files in your blue screen then you have an overheating issue (90% of the time it's the reason) or a simple hardware failure. (pain in the a** but these things happen)
also, that doesn't mean the data is gone, but chances are if you can't boot at all ever again with the laptop you'll have to hook it's drive as a slave on another computer and get your data back. BUT keep in mind that the problem you are describing is NOT a HD issue or you would get the typical "NO HDD detected" or "No bootable OS found" post post-test issue.
hope that helps !
Reinstalling is a typical Microsoft advice which places the value of their programs above the value of the data. Chances are that the OS may be starting up again after a reinstall, but with unknown secondary effects on the data side.
When a computer refuses to boot, everything can have caused the crash, including the harddisk controller, file and directory tables or parts of the disk where your Windows installation is. Reinstalling on systems with this error has a high chance of damaging otherwise recoverable data. The only sure way to recover your data (which is valuable for you according to the first post) is remove the disk from your computer and mount it as a second hard drive in another computer. In this way you will be able to bypass all possible hardware problems of your laptop, and corruption problems in your Windows XP directory. First copy the data to a safe place, think of recovering your system later.
For laptop disks, 2,5 to 3.5 conversion connectors are available to connect them to a regular larger cable.
after installation i am able to access my other driver on which the window was installed previously and unfortunately i had stored my projects on the same partition. anyway, i have backed up my all projects.
only problem i have for now is that i cannot access previous installation desktop it gives access denied error. I can access all other files though including my document of the administrator.