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I've been showing him total number of keywords being used to find his site- it's been increasing. Traffic going up. But he's not sure it's from seo or his tv ads, billboards, etc.
Seriously, it's rankings and traffic from search engines on your targeted keywords, and total increase in keywords surfed in on. Other than I don't know what else matters.
What else can I show this guy?
But you should be able to examine the referrers in your stats to determine the source and the ones that come from search engines are the result of indexing.
However the client wants more info. I'm at a loss what to show other than increase of keyword traffic and increase in # of keywords bringing traffic.
You could separate those out from the others. True, there's always the rogue user who wouldn't use that URL, and applies to the info below as well - but it's something.
However, what you can do, is sort out the ones with referrers, right? Anything in your stats that says "Network" or "direct request" or "none/undefined" for a referrer is just that, someone punching in the URL directly. But all the links from search engines and ad campaigns will have a referrer. It's the ones with referrers you can compare against old statistics to show a change.
Searchers who don't include the brand name as part of their search are not looking for your site and not intending to land on your site as their destination. They don't have a specific destination in mind at the time of their search. If they intended to visit you and your marketing was effective, they would have included your brand name as part of their search.
SEO can effect branded traffic as well, but that's much harder to attribute to SEO.
This is what I'm saying - since the TV ads went to the main domain, there's no way to sort out direct requests as to their origin. If the TV and radio ads where crafter like this,
If you do this, how many tv and radio listeners will memorize the whole url and type it in verbatim?
Versus how many will just type in example.com and figure it will get them there?
One of the things you need to know about your advertising dollar is collecting how effective a campaign is. "10% off on orders placed HERE" is a pretty decent motivator for them to get it right . . . . especially if there are no internal links to this from the site. This is how adWords landing pages work, right? :-)
I typed this in haste, of course a better choice would be a subdomain like tv.example.com, tv-offer.example.com.
But we're off topic, and it's too late for all of that anyway . . .
Traffic going up. But he's not sure it's from seo or his tv ads, billboards, etc.
I think this is an interesting observation. I am wondering if your client has asked his ad agency if the increased traffic is being caused by your SEO or their ads. I can already tell you the answer. NO!
I find it interesting that ad agencies are never asked to justify their effectiveness, or at least very rarely, but Internet marketers are asked to justify every click. There is an old saying in advertising where the client says "half of my advertising budget is wasted, unfortunately I don't know which half" meaning there is very little way to track if tv, radio, etc. is effective. Direct marketing is, but a lot of the tv, radio, billboard, etc. aren't set up to be direct response.
This issue tracks itself back to the dot bomb era. I was a consultant during that era and I can say nobody ever asked for justification of their marketing dollars spent online. After the crash everyone did. It has never changed since.
I am not saying it isn't a good idea to track your marketing, it is and you should, but I am intrigued by the double standard that ad agencies seem to never have to justify their fees and effectiveness but online marketers must justify and prove effectiveness on every dollar invested.
P.S. Of course that URL should know how to give the actual discount, too.
Additionally you can collect other data originated from that URL--time to order since first visit, total amount of cashflow generated etc.