Forum Moderators: LifeinAsia
So I send customers an invoice. Roughly worded:
"Attached find the invoice for work performed in July. Please reply to this email so I know you've received the invoice."
No reply. I usually let these sit for a week before sending a reminder. But by then . . . .
I receive a check in the mail. So of course, this is not a complaint. I just don't understand why they don't reply. Some of them do, with everything from a simple "got it" to "Thanks, will send a check next week" and so on. But about half of them don't take two seconds to say "received." I'm on awesome terms with all my regular customers, they have been hand-picked over the years and we understand each other very well.
What are your thoughts on this?
Mr. Tabke I didn't see a forum for Stupid Questions. Perhaps we should have one.
What about Foo?
On topic: I receive this kind of acknowledgement requests in emails all the time. Most are automatic within the headers of the emails, but some are written down in the email just as yours, and I even sometimes get requests to acknowledge by fax.
I ignore them all the time. Actually I have setup my email client to ignore all requests for automatic read acknowledgements.
In the case invoices, I ignore these acknowledgement requests because in my opinion the payment is enough acknowledgement. If I pay within the period mentioned in the invoice, why should I be bothered with contacting the sender of the invoice? In the case of general emails I ignore these requests because I find it a breach of my privacy. A sending person should not know if, or when I read my email. They shouldn't ask me what to do with or after reading their email.
