Getting out of their junk mail folder : HOW?

[sleidia]

Hi guys

What strategy do you follow when you find out that all of your messages are stored in the junk mail folders of your clients/customers?

I know that the solutions are very scarce but still, I'm curious to know if there is a solution I didn't think about.

I thought that maybe it would be a good idea to rent a cheap basic server only for emailing purpose but the drawback is that mails sent directly from my website (ie: forms, registration confirmations, email authentication, etc.) would still be considered as junk mail.

I'm on a VPS and I'm happy with my current host, so, leaving my host because of this issue is not in my plans.

So, what would be the proper action to take?

Just for the record : I've never spammed anyone and never will.

Thanks for the help!

[rocknbil]

If they are truly clients and customers, include instructions on your site or other materials to set the spam filters to always accept from your domain. It obviously won't work to email these instructions. :-)

[sleidia]

Hi Rocknbil :)

Well, your solution is not good enough for me because people won't necessarily read the warning on my site ( there already is one BTW ).

On another forum, I was advised to set up either DomainKeys or SPF on my server. I think that it's the best solution so far.

What you guys think about that?

[pageoneresults]

Here's a good starting point...

EOC - Email Optimization Consultant
[webmasterworld.com...]

[sleidia]

Thanks for that!

Looks like installing SPF and DomainKeys on my server will be quite difficult to say the least ;)

[sleidia]

BTW, there is something I don't understand about DomainKeys : what could prevent a spammer from stealing a DomainKey signature from a legitimate email he received from a certain company and then, forge emails, making them apear as if they were sent by this company?

[andye]

AOL have a 'whitelist' service (obviously this only helps for @aol email addresses, but that's something).

hth, a.