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Save Every Email Communication

You'll thank me two years from now.

         

pageoneresults

3:34 am on Aug 3, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



One of the areas of communication that I am very strict with is email. When Outlook 2003 was released, that took email management to a whole new level. Think Outlook Rules. ;)

SAVE EVERY EMAIL COMMUNICATION!

I highly recommend that you save each and every email communication with your clients, your vendors, your partners, your affiliations, etc. Create specific folders for each within Outlook. Set up Rules to drop incoming and outgoing email into the appropriate folders.

I had an interesting email volley today with a supplier. To make a long story short, I had saved emails from previous communications that went back 17 months (from the date I signed up as an affiliate).

Those saved email communications along with Archive.org copies of web pages dated prior to those email communications were just what we needed to confirm someone was not telling the whole truth. ;)

Do you save email?
For how long?
How BIG is your pst file?
Do you Auto-Archive?
How frequently?
How far back?
Do you use Rules?

adnovice88

10:22 am on Aug 3, 2006 (gmt 0)

10+ Year Member




Do you save email?

Yes


For how long?

Depends on its type. Most of the communication emails for ever. I have 5 year old emails also with me.


How BIG is your pst file?

It is around 800MB


Do you Auto-Archive?

I never researched and therefore have not configured Auto-Archive. It keesp popping a window and I keep saying yes. Don't know what it does, though :-D


How far back?

5 years. Y! mail communications are beyond that, but not many business related in there.


Do you use Rules?

I do use them for not so important mails. Rest all I categorize them manually after reading them.

celgins

1:16 pm on Aug 3, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Do you save email?

Most definitely!

For how long?

Indefinitely!

How BIG is your pst file?

Only 65Mb. I have a number of business email addresses, so all of them aren't stored in Outlook.

Do you Auto-Archive?

No, but I may start.

How frequently?

I'll probably utilize it on a daily basis.

How far back?

Do you use Rules?

Yes. I use Rules to separate emails from specific businesses.

Saving email communication is a verified paper-trail that you may need in the future. I still have emails from 2003!

jimbeetle

3:41 pm on Aug 3, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Important topic, POR. Saved e-mails saved my butt a few times.

Do you save email? Definitely

For how long? Forever

How BIG is your pst file? Archive close to 1 gig, current about 60 megs

Do you Auto-Archive? How frequently? Anything older than 6 months except for stuff dealing with basic account and login information, downloaded software licenses, etc.

How far back? '96

Do you use Rules? Only for things I know I don't have to look at. I eyeball everything else in my inbox and manage them manually.

onlineleben

7:12 pm on Aug 3, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you save email? Sure
For how long? Until I really don't need it anymore
How BIG is your pst file? 121 MB for the normal pst and 258 for personal for personal folders

Do you Auto-Archive? No, but could you elaborate on what it really does and how I can retrieve things archived?
How frequently? n/a

How far back? on my current Pc back to 2004 when I had it built. From the previous machine I have backups. Hope I never have to use them.
Do you use Rules? Yes

pageoneresults

1:15 am on Aug 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Do you Auto-Archive? No, but could you elaborate on what it really does and how I can retrieve things archived?

Description of the AutoArchive feature in Outlook 2003
[support.microsoft.com...]

Microsoft explains it best at the above link.

I actually got my first message (last week) telling me that I could not move emails until I reduced the size of my .pst file which was at 1.6GB+. I had to create an archive2.pst and continue with my archiving there and I had to change the settings a bit to move more data to the .pst file. So, I'm archiving everything that is 90+ days old. I really don't need anything older than that in my primary mailbox folders.

With Outlook 2003, accessing archived folders is one click away. I don't remember it being that way in 2000. And I wasn't managing the volume of email then that I am today.

jdMorgan

1:33 am on Aug 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



On the other hand, many corporations have rules requiring that e-mails and even paper documents be destroyed when they are not longer current or needed for the work at hand. Why? Auditors and legal discovery costs. So every message should be examined not only from an "Is it useful to me?" viewpoint, but also from a "Could this harm me more than help me?" standpoint. Notwithstanding that we're all above-board here, we are doing business in the heyday of the frivolous lawsuit...

Jim

[edited by: jdMorgan at 1:33 am (utc) on Aug. 4, 2006]

encyclo

1:48 am on Aug 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you save email?

Spam is never kept, inconsequential email is usually nuked.

For how long?

As short a time as possible.

How BIG is your pst file?

pst? *cough, splutter* ;) 36Mb, maildir format. Far too big.

Do you Auto-Archive?

No, I delete.

How frequently?

About every month or so I have a clean out. I try to be as ruthless as possible, I need to have a reason to keep it rather than a reason to delete it.

How far back?

I have a few emails from 2001, but there is little left more than 12 months old.

Do you use Rules?

No, mostly manual filtering into categories, some (eg. emails from my mother) are emptied regularly, others hang around longer. Recently I deleted whole categories of email from former clients, I don't need it anymore. I didn't keep a backup.

Overall, I'm just not a hoarder. I'm careful to note vital information and track addresses, but the overwhelming majority of email received (and sent) is of little or no long-term value.

The above is for home and home business. At work, I should add that my current employer has similar policies to those mentioned by jdMorgan, so there I have about 40 to 50 emails in total which I have kept.

percentages

6:03 am on Aug 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



>Do you save email?
Only those from clients, family and friends (all of those).

>For how long?
Forever, well since 1998, I have every received and sent email filed.

>Do you Auto-Archive?
No, prefer to do it manually.

>How far back?
8 years and counting.....at least 5 machines in that time also! Switching PC's is a pain!

>Do you use Rules?
Yes, but, more for spam elimination than "auto-filing". I prefer to eliminate the junk and manually file the good stuff.

My biggest wish is that clients and certain family members would follow a similar "organizational process". If I had a dime for every time I sent a client a copy of an old email I would be a billionaire!

Typical example....domain name renewals, every year from every client they ask the same question, and I send the same reply. If you have a bad memory learn to file your dang emails!

vincevincevince

6:24 am on Aug 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Don't forget that under the data protection act you probably shouldn't be keeping personal information in the UK unless it is absolutely required...

Mr Bo Jangles

11:27 am on Aug 4, 2006 (gmt 0)

10+ Year Member



Having had a few crashes with Uncle Bill's Outlook and not being able to recover e-mail archives, I have switched to Thunderbird, BUT, my friend Google archives all incoming and outgoing e-mails for me. I have set up a Gmail account for incoming e-mail and at my ISP have configured it so that a copy of every incoming e-mail is sent to the IN-Gmail account and I've set up Thunderbird to automatically BCC a copy of *every* outgoing e-mail to the OUT-Gmail account.
This has been working now ever since Gmail was established and it is fantastic.

Google is my friend.

Am I worried about privacy issues? Please don't even reply to this thread with that nonsense/paranoid talk - NO, I'm not worried.