Forum Moderators: LifeinAsia
I apologize for this automatic reply to your email.To control spam, I now allow incoming messages only from senders I have approved beforehand.
If you would like to be added to my list of approved senders, please fill out the short request form (see link below). Once I approve you, I will receive your original message in my inbox. You do not need to resend your message. I apologize for this one-time inconvenience.
Click the link below to fill out the request:
And then the link they provide is not a real friendly one from a visible standpoint. It looks like one of those links you see in a phishing and/or pharming related email.
My question is this. What exactly happens when auto notifications are sent from resources like a Domain Registrar, Yahoo! directory renewals, newsletter subscription notices, etc? If the user who set up the Suspect Email Blocking in their Earthlink account doesn't understand the functions of their email, how many are at risk of missing very important email notifications?
Case in point. I've been a reseller for domains for years now. Recently a domain expired and the purchaser contacted me to raise their complaints. As a responsible reseller, I can only direct the user to the registrar's website and their FAQ's which provide the answers on what to do if their domain expires. Luckily for this person, it was is in redemption status and they can get it back, but for a fee. I'm not real fond of this practice but it appears to be common amongst most registrars.
So now I become the target of the purchaser since I am the reseller of the service. I had an exchange of over 10 email communications with this person. I finally realized that the 10 emails were far more valuable than the cost to bring the domain out of redemption. So, I paid for the redemption fee. It was a lot easier than getting into a verbal battle with the registrant and, a lot less expensive. ;)
The user was using the Earthlink Challenge Response method. The Registrar's automatic notification process is not going to accept a challenge response. So, the emails end up in the user's suspect email folder which may not be read for days, or even weeks. Or even worse yet, they may just delete everything there not realizing that there are legitimate emails present. :(
[earthlink.net...]
If I choose to dump the entire contents of my regular ground mail box everyday without opening anything then that is going to come back and bite me in the rear one day!
The same rules apply to domain registration. You register a domain for a number of years, it is your responsibility to renew at the appropriate time, the fact most registrars send reminders via email I see as a courtesy on their part (okay, they don't want to lose customers either).
Domain name renewal is so cheap that anyone that doesn't sign up for automatic renewal via a registrar must need their heads examining IMHO.
Spam is a huge time waster, "Challenge Response" is a good solution at this time. If any user is incapable of operating that system correctly then they probably shouldn't be managing their own domain name renewal.
I recommend to all my clients that they allow me to handle their domain name renewals, simply because of the aggravation it causes when they screw-up!
If they choose to refuse this free service then I simply forward the email I originally sent that stated why they should have selected that option in the first place when they lose the domain;)
