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Accepting Credit Cards without SSL

Bad idea, but is it legal?

         

dataguy

2:31 am on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have a friend that says that he wants to make it as easy as can be for people to make purchases from his web site. He's got 2 payment gateways for accepting credit cards, and he accepts PayPal.

He also has a page for people to enter their credit card info and when the user hits submit, the cc info gets emailed to him for manual processing. The page that takes the info isn't secured (doesn't have SSL) and the email isn't encrypted.

I've been trying to scare the guy into removing this option, it would only take one instance of someone getting their credit card info stolen for it to cost him big. Something I'm wondering though, is it legal for him to take this kind of info over a non-secured page?

txbakers

4:25 am on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



As far as I know there is no regulation against taking credit card information without a secure site.

Anyone stupid enough to put their CC info on a non-secure site should be flogged.

For proper legal advice, consult an attorney.

whoisgregg

6:43 am on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't know if there's a law against it, however it may violate his merchant account contract. That means, when someone's card is stolen, he may get sued by more than just the customer. ;)

<edited for my own stupidity> :)

Essex_boy

7:26 am on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I cant believe people enter their card details without it being secure DOH!

MatthewHSE

12:29 pm on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I sure wouldn't submit CC info on a non-secure page, but I actually know some people who get scared off by the "Entering secure site" message, leave the site because of it, and therefore don't purchase. That's why I always include an explanatory paragraph, often in red letters, briefly explaining why the page needs to be secure.

encyclo

12:44 pm on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's not illegal to ask a customer to write out his credit card number, expiry date and PIN in 3-foot high numbers on a wall with the words "steal me". It's stupid, but not illegal.

However, the customer may be breaching the terms and conditions of use with his card company, where there is a requirement that the user takes due care in protecting the card information. In this manner, your friend's customers are exposed not only the possibility that their card details are stolen, but also that they would not be refunded by their card company if it happened. And who would the customers blame if that occured? And who would they sue for negligence?

dataguy

1:08 pm on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



All good points, thanks for your input. I should mention that the guy did $1 million in sales last year, and I'm sure his company will top that this year. Maybe no one uses the unsecured page and that's why he doesn't get complaints. It just seems really bizarre to me....

dcrombie

1:42 pm on Nov 23, 2004 (gmt 0)



Even through an unsecured site there's a lot of work to be done for someone to intercept CC (or any other) details. Obviously it's better to use HTTPS but for a small site it's sometimes not an option - at least until they start making sales.

topr8

2:10 pm on Nov 23, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



>>>Obviously it's better to use HTTPS but for a small site it's sometimes not an option - at least until they start making sales.

would you play a game of soccer with a ball - or not bother with it until you start scoring a few goals?

most shared hosts will offer free shared ssl as part of the deal so expense is not really a factor. if you are dedicated then the extra expense is nominal.

using ssl for credit card transactions is the de facto standard, go against accepted practice at your peril.

dcrombie

2:25 pm on Nov 23, 2004 (gmt 0)



Your biggest danger when submitting CC details on the web is not with the transmission but with the person/company handling them.

Why would anyone bother intercepting HTTP packets in the hope of picking up the occasional CC number when there are entire databases of them online ready to be hacked with little or no extra effort?! Heck, you can even Google for credit card details these days.

You probably take more serious risks each day just going to/from work ;)