Forum Moderators: phranque
This is ridiculous! A potential client submits an inquiry, I answer with the info requested ... (which is quite time consuming), and two or three days later, I get the message bounced back.
There is a line within the message saying: "X-Declude-Sender: myaddress@myhost.com [my IP address]
Now, I have figured out that I'm blocked ... but why? How can I get this fixed? Can I get it fixed?
This is costing a lot of money in lost sales, not to mention lost time.
I don't send out any mass mailings. I don't have any sort of mailing list and I don't e:mail anyone unless they have specifically requested info.
[webmasterworld.com...]
The head office is located in Barbados and all e:mail messages are routed through there. They tried to explain why they can't supply static DNS info ... but I really didn't understand what the heck he was saying.
Anyway, that alone makes me and everyone else in this country ineligible to send e:mail to AOL users ... although we can recieve their mail!
This is the most preposterous situation I have ever heard of and its impacting my business substantially.
Does anyone have any suggestions?
Does anyone have any suggestions?
Use a third-party mailing list provider.
Use a third-party mailing list provider.
UM ... since the advent of e:mail, my sole experience has been here in the BVI. I have no idea what a third party mailing list provider is? In addition, this is not mailing list sort of stuff I am talking about. It is individual responses to those who have been on my web site and are requesting information. Each e:mail is written specifically in response to their questions.
Would this third party thing still work?
While you may not be able to have a static IP address all the time (if you are hosting your own mail server(s)), you should still be able to retain your IP lease without problem if your server(s) are on all the time. The same thing happens with my cable modem. They claim that I may lose this IP address and therefore want to charge an arm and a leg for a static one yet I have _always_ retained the same IP address barring any prolonged downtime of over a day.
So I would have to buy a server and then make sure I have power 100% of the time ... is that right?
If so, Yikes! That means buying a generator as our power goes off on the island on a regular basis. During hurricanes, we are often down for 4 to 5 and up to 10 days. I know how much a generator will cost, how much does a server cost?
Go to some place like everyone.net and sign up for an email account and send from there. That should get around the issue.
That's certainly not ideal ... but it would work in a pinch. I was just hoping to find a solution which wasn't quite so inconvenient. All my standard replies are in my Outlook Express files. I copy and paste them ino the reply, edit to tailor to the individual request and off it goes.
I guess I can jump back and forth from the browser to Outlook and do the same thing. Sigh. I thought technology was supposed to make things easier ... not harder. Dag nabbed AOL ... why does anyone use their stupid e:mail anyway?
<added>
My hosting company offers static IP addresses for web sites. if I buy that package (its pretty expensive) would I then be able to get a static IP e:mail addresses as well? Would that work?
[edited by: Liane at 7:50 pm (utc) on Aug. 11, 2004]
Until you get it sorted out I'd recommend adding a notice on your web form (where people request more info) that you have had problems with AOL subscribers receiving email and request an alternate email account until it can be successfully resolved.
Until you get it sorted out I'd recommend adding a notice on your web form (where people request more info) that you have had problems with AOL subscribers receiving email and request an alternate email account until it can be successfully resolved.
Did that this morning! :)
