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Infected with spyware!

Any good free spyware removal software?

         

matrix_neo

2:45 pm on Aug 10, 2004 (gmt 0)

10+ Year Member



My computer is infected with some scumware. I tried adaware 6 did not work for me. This scumware hijacks my browser when I try to login to any online account like mail, membership accounts and more. Any help would be greatly appriciated.

txbakers

4:13 pm on Aug 10, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Spysweeper, The Cleaner both are good and have free demos.

spybot is another good one.

Chndru

4:15 pm on Aug 10, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Try Spybot [safer-networking.org], HijackThis [spychecker.com] and CWShredder [majorgeeks.com]. Ahh, and FireFox [mozilla.org]:)

jatar_k

6:52 pm on Aug 10, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



AdAware is great
I also use spywareblaster to help protect my machine

DomainAngler

6:54 pm on Aug 10, 2004 (gmt 0)

10+ Year Member



spybot

skippy

7:03 pm on Aug 10, 2004 (gmt 0)

10+ Year Member



Just to add to the ever growing list….spysweeper

goodroi

8:39 pm on Aug 10, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Another vote for AdAware

robotsdobetter

9:06 pm on Aug 10, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



HijackThis is great, but you better know what you are doing.

henry0

9:54 pm on Aug 10, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



First let us know what you read in the browser address bar
Does the address ends with a DLL?

Very first go in regedit and create a reg backup

You need to use a combo of
hijackthis, spyware search and destroy and
AdAware
Start by AdAware and first be sure to look for updates
Then we are going to boost it
On its top find the gear config icon
Under scanning make sure that “scan with archives” is checked
As well as “all installed dirves”
Next:
Under “memory and registry”
Select all options
Under” advanced button”
Click “log file details” and check all options

Next go to the tweak button
And then to “scanning engine” be sure that both
“Include additional AdAware settings in logfile”
and “unload recognized processes during scanning” are checked

next for the cleaning engine setting be sure that both
“automatically try to unregister objects prior to deletion”
and “let windows remove files in use after reboot”
are selected

then hit proceed
From there reboot in SAFE MODE and proceed to the following
be sure that under select scan mode:
“Use custom scanning options” is selected

last move:
“activate in depth scan” and verify that all other programs are closed

hit next (or scan now)and go...

then reboot
if you know what you are doing let the machine del the unwanted files and altered DLL

next do a HJT and if you are not sure about the reading post the log
before dealing with your reg

good luck

Henry

matrix_neo

4:44 am on Aug 11, 2004 (gmt 0)

10+ Year Member



Thanks to you all, you guys are prompt like a rescue team. I tried with adaware, spybot and spysweeper all are free versions and nothing seems to be working. I used HihackThis and it produced some resultes finding the correct brower hijacking url and I removed that, but it is still not working after the reboot.

Hi henry0 thanks for your detailed explanation, I am not a techie guy however I will try to following what you are saying. I hope you are mentioning the use of freeware and not the priced version. And will uninstalling and reinstalling IE work? Thanks for you all.

Noisehag

5:54 am on Aug 11, 2004 (gmt 0)

10+ Year Member



And will uninstalling and reinstalling IE work?

These days, no way. IE is so deeply integrated into the OS that uninstalling will most likely result in utter chaos. I would suspect you have some sort of virus at work now.

yowza

5:58 am on Aug 11, 2004 (gmt 0)

10+ Year Member



I have been infected many times (I have to stop letting people use my computer). Here's what I did on Windoze when Spybot couldn't take care of it for me.

I pushed Ctrl+Alt+Delete to view the task manager. Check the processes to see if there are any odd-looking files running. If you don't know what something is, Google it. If it is spyware/virus/adware you will usually find the file name on a page in Google that tells you what has infected your computer. I run down the processes list and Google them until I find out what the problem is. Most of the time you will find a page in Google telling you how to remove it manually. If you have trouble with too many results try searching for "spyware insert_filename.exe" or "virus insert_filename.exe". Follow the manual removal instructions. Most involve editing the registry, so you should back it up first.

yowza

5:59 am on Aug 11, 2004 (gmt 0)

10+ Year Member



It is supposed to be impossible to uninstall Explorer, although I have accomplished it before when I didn't know any better. Whatever you do, don't even try to uninstall it! You will not be able to use Windows any more.

morpheus83

6:36 am on Aug 11, 2004 (gmt 0)

10+ Year Member Top Contributors Of The Month



ICANN or Verisign should take action against such domains who promote such software. Strong action from their side will only end this menace.

kalos

7:32 am on Aug 11, 2004 (gmt 0)

10+ Year Member


I'd say that there's a 99.999% possibility that you've been infected by a virus from the myriad of holes in IE. I recently spent several hours cleaning up a machine for a relative who had been infected in this very same manner. After cleansing from three spyware apps and two runs of Symantec's free online scan I was still unable to remove the offending virus as it was in use by SYSTEM (on a XP Pro box).

Some things to try:

Symantec's free antivirus scan. (http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym)

Firefox browser. (mozilla.org). They have awesome plugins that allow you to block ads (using regular expressions) and flash (so that you only play what you wish to see).

If you are able to find out which file is infected boot into DOS and rename the file to .BAK or ._EXE (or ._COM for com files) and then reboot. Barring any oddball registry calls you shouldn't see any of this behaviour and will be able to safely delete the offending file. If you do get oddball actions try renaming the file until you can find a removal tool for the virus.

And as an aside to all; should you ever have to use regedit and a virus has rerouted the path of all exe's to itself before running the actual application (and you've deleted the virus rerouter) you can rename regedit.exe to regedit.com and it will work the same. The person at MS that came up with that was no doubt fired for being smart. ;[smilestopper])

geoapa

8:35 pm on Aug 11, 2004 (gmt 0)

10+ Year Member



matrix_neo, it sounds like you may have the SandBoxer.

Do a google search for the word "sandboxer" The first link (PestPatrol) will give you an overview on what it is and how to remove.

matrix_neo

5:15 am on Aug 13, 2004 (gmt 0)

10+ Year Member



Hi geoapa, Thas sounds pretty clear to me. I will try that one.

ukgimp

10:35 am on Aug 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



without wishing to scare you, I had an issue and after a lot of time trying to remove things that Adaware, spybot etc could not get rid of I reformatted the whole thing, changed all my passwords, banks etc.

A monumental ball ache, I wont happen again.

Then get security overload:

[webmasterworld.com...]

CygnusX1

11:31 am on Aug 13, 2004 (gmt 0)

10+ Year Member



Sunbelt PestPatrol is the one I use and it worked better then the 7 others I tryied. Dell also suggest this one.

bumpaw

1:23 pm on Aug 13, 2004 (gmt 0)

10+ Year Member



Bazooka is another good one for the ole toolbox.

matrix_neo

4:31 am on Aug 21, 2004 (gmt 0)

10+ Year Member



I have given up and started using netscape, though it is not as good as IE it doeen't trouble me. I think I should reinstall windos xp. Thnaks for you guys.

Pibs

10:19 am on Aug 21, 2004 (gmt 0)

10+ Year Member



Just a quick point and i doubt it will solve your problem but you can indeed uninstall IE - except it doesn't uninstall, it gives the option of repairing it.

Windows reinstalls all the primary gubbins for you, just go to Control panel, add/remove programs and try uninstalling Internet Explorer.

Like I say, it wont off a full uninstall option but a repair option - you may well need your Windows disk though.

Likewise, if running XP, have you tried re-setting to a save point? Developed from video games, it allows you to go back to how your machine was last time you did a "system restore save point". You don't lose any data from documents.

People slag off Windows and IE but I've been running Windows XP pro for a year or so now and never had a glitch apart from spyware, which was removed by Spybot.

If the machine is behaving but Spybot keeps complaining about finding a particular file, like the chap said earlier, Google that file name. I had that problem and it turned out it was a glitch with spybot, it had solved the problem but didn't report solving it, so kept thinking it had found it again.

Finally, wind up the security settings, people moan "IE is pants" but then surf the net with the security settings on low or medium! Crank em up - everything on prompt or disable.

Pibs

outrun

11:57 am on Aug 21, 2004 (gmt 0)

10+ Year Member



Freeware RegistryProt from diamondcs is great from protecting your registry from changes.

regards,
Mark